Net10 - Mobile Hotspot - Black
User rating, 2.4 out of 5 stars with 12 reviews.
2.4(12 Reviews)- 30 Answered Questions
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Description
Features
Designed for hotspot data plans from Net10*
Provides 4G LTE Internet access using your provider's SIM card.
Share Wi-Fi Internet access
Offers secure data connection for up to 16 Wi-Fi enabled devices simultaneously for data sharing and media streaming.
Long battery life
The 2300 mAh rechargeable battery powers all-day continuous use and allows for easy charging of other USB devices.
Intuitive color display
Provides monitoring of data use, mobile signal strength, and network management information.
* Actual availability, coverage, and speed may vary. See details at net10wireless.com.
What's Included
- Activation card
- Micro USB cable
- Net10 Mobile Hotspot
- Owner's manual
- Power adapter
General
- Product NameMobile Hotspot
- BrandNet10
- Model NumberNTKOK779HSDC3PWP
- ColorBlack
- Color CategoryBlack
Dimension
- Product Height2.56 inches
- Product Width4.4 inches
- Product Depth0.63 inches
- Product Weight4.3 ounces
Warranty
- Manufacturer's Warranty - Parts1 year
- Manufacturer's Warranty - Labor1 year
Other
- Device_ManufacturerKonnectONE
- Wireless_Technology4G LTE
- Charging Interface(s)Micro USB
- Battery Capacity2300 milliampere hours
- UPC616960373100
Customer rating
Rating 2.4 out of 5 stars with 12 reviews
(12 Reviews)Search
Features
Quality2 out of 5Value1 out of 5Ease of Use3 out of 5Rating 1 out of 5 stars with 1 review
was not satisfied with service
|Posted .Owned for 2 weeks when reviewed.Features
Quality2 out of 5Value1 out of 5Ease of Use3 out of 5the device is fine. It works. But the service was my issue. The wifi was OK but it said I had used 10gb in about a week. I bought 10 more and shut it off then I wasn't home. I used it about 4 hours per day and I was out another 10gb in 3 days. Something doesn't seem right here and I will be trying something else
No, I would not recommend this to a friendFeatures
Quality2 out of 5Value1 out of 5Ease of Use3 out of 5Brand response from TracFone Wireless
Posted .Hi. This is Cristy from NET10 Wireless. We apologize for any inconvenience you've experienced with the service. We appreciate your business with us and certainly want it to continue. Allow us to have an opportunity to take a look at what's going on and further investigate so we can provide you with a resolution. To chat with us, please copy this link http://bit.ly/2lHoBuo and paste it on a new window. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We will be happy to assist you.
Features
Quality1 out of 5Value1 out of 5Ease of Use1 out of 5Rating 1 out of 5 stars with 1 review
Hot spot
|Posted .Features
Quality1 out of 5Value1 out of 5Ease of Use1 out of 5Hi I never could get hotspot to work and I tried to send it back and I guess 28 August was the last day I could send it back I didn’t realize you had such a turn around short turnaround on returning it I was hoping I can get it to work and I wouldn’t have to send it back so I’m gonna honestly say I’m not gonna give a good review because of that and then when I tried to talk to somebody on the phone about it I was put on hold forever I realize the times are tough right now but I don’t feel like I got the help I needed to even try to get it working so that’s the reason for my review
No, I would not recommend this to a friendFeatures
Quality1 out of 5Value1 out of 5Ease of Use1 out of 5Brand response from TracFone Wireless
Posted .Hi. This is Arianne from Net10 Wireless. This is not the kind of experience that we want you to have. Our sincere apologies for the inconvenience this has caused you. Allow us to help you in getting this issue resolved. Please copy this link http://bit.ly/2lHoBuo and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thank you.
Features
Quality2 out of 5Value2 out of 5Ease of Use5 out of 5Rating 1 out of 5 stars with 1 review
Not happy at all
|Posted .Features
Quality2 out of 5Value2 out of 5Ease of Use5 out of 5Used this hotspot for one day and all the data was gone. I reached out to the local Best Buy and was told that data on hotspots go very quickly. I was also told that I wasted my money.
No, I would not recommend this to a friendFeatures
Quality2 out of 5Value2 out of 5Ease of Use5 out of 5Brand response from TracFone Wireless
Posted .Hi. This is Arianne from Net10 Wireless. We're sorry to hear that. If you need further assistance, you can chat with us using this link http://bit.ly/2lHoBuo. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Features
Quality1 out of 5Value1 out of 5Ease of Use1 out of 5Rating 1 out of 5 stars with 1 review
Sub-Par Quality
|Posted .Owned for 3 weeks when reviewed.Features
Quality1 out of 5Value1 out of 5Ease of Use1 out of 5The item came with no USB charging cord. Activated this hotspot device today and found out to have poor and slow quality reception. One PC is already very slow and can not work with multiple devices. Much regret that it is UNRETURNABLE!
No, I would not recommend this to a friendFeatures
Quality1 out of 5Value1 out of 5Ease of Use1 out of 5Brand response from TracFone Wireless
Posted .Hi. This is Janet from NET10 Wireless. We're sorry to hear about your frustration. Let us see what options we have in order to ease things up with you. Kindly chat with us at http://bit.ly/2lHoBuo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Features
Quality1 out of 5Value1 out of 5Ease of Use1 out of 5Rating 1 out of 5 stars with 1 review
Cant use
|Posted .Owned for 1 month when reviewed.Features
Quality1 out of 5Value1 out of 5Ease of Use1 out of 5So my money went down the drain. I couldnt use it in enid, Oklahoma didnt know until I got it. Now Im out of money I didnt get it mailed off in time. ;( I lost money. Its still in the box it came in.
No, I would not recommend this to a friendFeatures
Quality1 out of 5Value1 out of 5Ease of Use1 out of 5Brand response from TracFone Wireless
Posted .Hi. This is Arianne from Net10 Wireless. Our sincere apologies for the trouble you encountered. Please contact us using this link http://bit.ly/2lHoBuo so we can properly address this issue. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Features
Quality1 out of 5Value1 out of 5Ease of Use1 out of 5Rating 1 out of 5 stars with 1 review
Not enough date packages
|Posted .Owned for 4 months when reviewed.Features
Quality1 out of 5Value1 out of 5Ease of Use1 out of 5The internet was $50 for 10gb and that wasted in 2 days. Definitely would not recommend.
No, I would not recommend this to a friendFeatures
Quality1 out of 5Value1 out of 5Ease of Use1 out of 5Brand response from TracFone Wireless
Posted .Hi. This is Janet from NET10 Wireless. We're sorry for any inconvenience that we may have caused you. This is not the experience we want you to have. We hope to speak with you to try all other options we have in order to ease things up. Kindly chat with us at http://bit.ly/2lHoBuo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Features
Quality5 out of 5Value5 out of 5Ease of Use4 out of 5Rating 4 out of 5 stars with 1 review
Moxee Hot Spot
|Posted .Owned for 1 month when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use4 out of 5The Moxee Hot Spot Device had a few glitches at first, but after figuring out the problem, which was not the fault of the device, it works as advertised. It has been reliable and accurate.
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use4 out of 5Brand response from TracFone Wireless
Posted .Hi. This is Janet from NET10 Wireless. Thank you for sharing your feedback and for using our service. It is our pleasure to service your Wi-Fi needs. We look forward doing business with you for more years to come. Have a nice day!
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Great
|Posted .Owned for less than 1 week when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5I live in an area with very bad service. Now my daughter will be able to do school work with ease. Easy to install and works great. Love it
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Brand response from TracFone Wireless
Posted .Hi. This is Jude from NET10 Wireless. Thank you for participating in providing us a review. We're glad that you had an amazing experience. We appreciate your business, and we'll do our best to continue to give you the kind of service you deserve. Have a beautiful day!
What experts are saying
Q: QuestionWill it work with laptop
Asked by Anonymous.
- A:Answer Hi. This is Cristy from NET10 Wireless. Yes. It will work with any portable devices (i.e. Notebook, Netbook, laptop, Tablet PC, IPad, Android devices, Windows devices, etc.). Please note that a single connected device will experience optimal speeds. Performance will be reduced if multiple devices access data through the hotspot simultaneously. Actual speed, availability and coverage will vary based on device, usage and network availability. Thank you.
Answered by TracFone Wireless
Q: QuestionI need to use this to provide wifi for an indoor camera and will only have periodic access. Is it safe to leave it plugged in to the wall outlet all of the time?
Asked by Anonymous.
- A:Answer Hi. This is Janet from NET10 Wireless. Yes, it is safe. Just keep the device cool and dry. Have a nice day.
Answered by TracFone Wireless
Q: QuestionWill this device work with only 1 or 2 bars of cellphone signal?
Asked by leec.
- A:Answer Hi. This is Frank from NET10 Wireless. We cannot assure that it will work with only 1 to 2 signal bars only. For the device to work, it should have atleast 3 to 4 signal bars on it. In case you need assistance, please let us know. Thank you.
Answered by TracFone Wireless
Q: QuestionCan I use this to watch my smart TVs?
Asked by Mando.
- A:Answer Hi. This is Arianne from Net10 Wireless. Yes, you can use this with a smart TV. Thank you.
Answered by TracFone Wireless
Q: QuestionSo this can be used as a way to connect wirelessly in a business? This is a studio that is used a few times a week so it will not be a daily use. Are there any monthly fees involved?
Asked by Emy.
- A:Answer Hi. This is Cristy from NET10 Wireless. This Mobile Hotspot device is a small personal device that create a small area of Wi-Fi coverage allowing nearby Wi-Fi devices* to connect to the internet. In other words, these products acts as a Wi-Fi access point to provide Internet access for portable devices (i.e. Notebook, Netbook, Tablet PC, IPad, Android devices, Windows devices, etc.). Please note that a single connected device will experience optimal speeds. Performance will be reduced if multiple devices access data through the hotspot simultaneously. Actual speed, availability and coverage will vary based on device, usage and network availability. There's no monthly fee involved. However, to activate and use this service, you will need to add and redeem a data plan for your Mobile Hotspot. Each plans has specific data allotment that you can use. For more information, please copy this link http://bit.ly/2lHoBuo and paste it on a new window for chat support. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. Thank you.
Answered by TracFone Wireless
Q: QuestionHow do you pay for service? Is there a monthly contract?
Asked by Beth.
- A:Answer I set up a 2 month contract for $50.00 with 10 GB of data use.
Answered by NetNerd
Q: QuestionWill this Work with Verizon prepaid
Asked by Dale.
- A:Answer Hi. This is Janet from NET10 Wireless. Unfortunately, it will not work. The NET10 Mobile Hotspot device is carrier locked and will only work when used with our service. Have a nice day!
Answered by TracFone Wireless
Q: QuestionWill the Net10 Mobile Hotspot work with a Consumer Cellular serviced smart phone?
Asked by DWU2.
- A:Answer Hi. This is Janet from NET10 Wireless. Yes. You will be able to connect any Wi-Fi devices to our Mobile Hotspot device, regardless of its network provider.
Answered by TracFone Wireless