Customer Ratings & Reviews
- Model:
- NTKOK779HSDC3PWP
- SKU:
- 6408868
Rating by feature
- Value
Rating 3.3 out of 5 stars
- Quality
Rating 3.3 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers often highlight the usefulness of the Mobile Hotspot when in need of a quick internet connection. However, some customers have expressed concerns about data usage.
This summary was generated by AI based on customer reviews.
Review
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit for travel and super signal without a contract. Use with net 10 GB cards to refill as needed. Take along to Festivals!
I would recommend this to a friendDestin review
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and it works great I just had a slight problem refilling it
I would recommend this to a friendHot spot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hi I never could get hotspot to work and I tried to send it back and I guess 28 August was the last day I could send it back I didn’t realize you had such a turn around short turnaround on returning it I was hoping I can get it to work and I wouldn’t have to send it back so I’m gonna honestly say I’m not gonna give a good review because of that and then when I tried to talk to somebody on the phone about it I was put on hold forever I realize the times are tough right now but I don’t feel like I got the help I needed to even try to get it working so that’s the reason for my review
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from Net10 Wireless. This is not the kind of experience that we want you to have. Our sincere apologies for the inconvenience this has caused you. Allow us to help you in getting this issue resolved. Please copy this link http://bit.ly/2lHoBuo and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thank you.
Sub-Par Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item came with no USB charging cord. Activated this hotspot device today and found out to have poor and slow quality reception. One PC is already very slow and can not work with multiple devices. Much regret that it is UNRETURNABLE!
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Janet from NET10 Wireless. We're sorry to hear about your frustration. Let us see what options we have in order to ease things up with you. Kindly chat with us at http://bit.ly/2lHoBuo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
- Cons mentioned:Data usage
was not satisfied with service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the device is fine. It works. But the service was my issue. The wifi was OK but it said I had used 10gb in about a week. I bought 10 more and shut it off then I wasn't home. I used it about 4 hours per day and I was out another 10gb in 3 days. Something doesn't seem right here and I will be trying something else
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy from NET10 Wireless. We apologize for any inconvenience you've experienced with the service. We appreciate your business with us and certainly want it to continue. Allow us to have an opportunity to take a look at what's going on and further investigate so we can provide you with a resolution. To chat with us, please copy this link http://bit.ly/2lHoBuo and paste it on a new window. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We will be happy to assist you.
- Cons mentioned:Data usage
Not happy at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used this hotspot for one day and all the data was gone. I reached out to the local Best Buy and was told that data on hotspots go very quickly. I was also told that I wasted my money.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from Net10 Wireless. We're sorry to hear that. If you need further assistance, you can chat with us using this link http://bit.ly/2lHoBuo. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised! Cheap and effective value hotspot.
I would recommend this to a friend- Cons mentioned:Data usage
Recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool device! Really calming to have something that's truly a mobile experience. The GB does use quickly when downloading ,but other than that its a great purchase for me.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Janet from NET10 Wireless. Thank you for taking the time to share your feedback and for rating us five-star. It is our pleasure to service your cellular needs. Have a nice day!
The Jury is not out yet...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason I purchased the mobile hotspot was for emergencies reasons only and backup when there is a power outage due to weather or other reasons. I have security cameras all around my house that run on WIFI so I want to keep them running without interruption at all times. That said, too soon for a review as I haven't used it yet...I will let you know whenever I use it...
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Janet from NET10 Wireless. We thank you for your purchase. Let us know about your experience soon as you get your service activated. Should you need to reach out to us, feel free to chat with us at http://bit.ly/2lHoBuo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day!
Moxee Hot Spot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Moxee Hot Spot Device had a few glitches at first, but after figuring out the problem, which was not the fault of the device, it works as advertised. It has been reliable and accurate.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Janet from NET10 Wireless. Thank you for sharing your feedback and for using our service. It is our pleasure to service your Wi-Fi needs. We look forward doing business with you for more years to come. Have a nice day!
- Cons mentioned:Data usage
Not enough date packages
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The internet was $50 for 10gb and that wasted in 2 days. Definitely would not recommend.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Janet from NET10 Wireless. We're sorry for any inconvenience that we may have caused you. This is not the experience we want you to have. We hope to speak with you to try all other options we have in order to ease things up. Kindly chat with us at http://bit.ly/2lHoBuo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in an area with very bad service. Now my daughter will be able to do school work with ease. Easy to install and works great. Love it
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Jude from NET10 Wireless. Thank you for participating in providing us a review. We're glad that you had an amazing experience. We appreciate your business, and we'll do our best to continue to give you the kind of service you deserve. Have a beautiful day!
Cant use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So my money went down the drain. I couldnt use it in enid, Oklahoma didnt know until I got it. Now Im out of money I didnt get it mailed off in time. ;( I lost money. Its still in the box it came in.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from Net10 Wireless. Our sincere apologies for the trouble you encountered. Please contact us using this link http://bit.ly/2lHoBuo so we can properly address this issue. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Joe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used during the time we were relocating to a new city.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from NET10 Wireless. Thank you for taking the time to provide us a rating and feedback. We truly appreciate it. Have a great day.
Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Again, I am so glad that I have this item. It is important to my continued privacy and productive work.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Jude from NET10 Wireless. Thank you for the perfect rating. Rest assured that we will continue to provide an exceptional experience with our products and services. Have a good day!
Hotspot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent hotspot. This is perfect for use at job, public places that don't have WiFi.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Ramel from NET10 Wireless. Thank you for your rating and feedback. We truly appreciate it. Have a great day.
Gadget Guy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great on Verizon network internet speeds are excellent
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from Net10 Wireless. We are glad to hear that. Thanks for he perfect rating and feedback. Enjoy your day!
Works fine but will not stay powered on.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device worked in terms of connection and data usage. My issue with this device was that I can not keep it to stay on when unplugged from the charger which defeats the purpose of having a mobile hotspot.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Janet from NET10 Wireless. We're sorry to hear that you are having trouble with your phone. Let us help you with it. Kindly chat with us at http://bit.ly/2lHoBuo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Decent device in a pinch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works when you need a hotspot in a pinch. I would not recommend for day to day use
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from Net10 Wireless. Thank you for the feedback and rating. Rest assured that we will continue working on improving our products and services to provide a great user experience. Have a great day!