“daughter at college. Her App didnt install. Now router is not working. She says it turns on but wifi doesn't work on Mac or I phone. How does she reset it.”

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• She could download the Netgear Genie app on her phone & reset it that way. That's what I have done. She may need to troubleshoot via google.

  Answered by Snickers 7 years ago

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• There is a reset button on the back of router.

  Answered by Michiganmomofmany 7 years ago

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