“My Night hawk AC1900 C7100V keeps shutting down and rebooting. When I log into the router it says the modem is off line and to check the RF connection. The RF is connected. Do you Have any other suggestions for how I can get the modem online?”
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While having no issues with my new Night Hawk (I have had it for a month with no issues) , In the past though I have had similar signal issues with a surfboard SB6141 modem resulting from a bad splitter. If you have any signal splitters between the incoming cable and the Night Hawk replace them with a new one. Dont buy a cheap one from the dollar store, spend $10 and buy quality. I use splitters from Extreme Broadband Engineering. Once I replaced the signal splitter I never had that issue again. Apparently the bad signal splitter was causing so much noise the cable modem would think it was getting a reset signal every now and then. Even though the splitter was bad the cable tv picture was fine, but it was causing corrupt signals to the cable modem.
Sorry, there was a problem. Please try again later.I am sorry to hear of your dilemma. So far I have not encountered errors since installation two weeks ago. Fingers crossed! Have your tried re-installing the MR? I will unplug the power cord for 15 minutes and follow the instructions in the Quick Start guide.
Sorry, there was a problem. Please try again later.I guess contact your internet provider I have the same modem and have never experienced anything bad it has been working fine since day one till date I so love this piece of equipment though a little pricey but it is all worth it I’ll give it a 10 stars
Sorry, there was a problem. Please try again later.Had the same issue. Have your provider update the lines to your location.
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