- Answer Hi there. Thanks for taking time to reach out for this and sorry for the slow response. I'm sorry to hear about the situation! We can absolutely send an agent out there to reconnect the wires or can try to walk you through it over the phone. Either way, please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
QuestionPurchased Sony 65" OLED. cannot get cable box to sync on and off and cannot sync Denon receiver to control volume.
- Answer Call the Geek Squad!
QuestionHelp..... I purchased a denon 1613 receiver from Best Buy app 5 years ago... Sunday I turned on to watch a game , and no sub or rear speakers. Cannot figure it out ?....
- Answer Hey there! Thanks for taking time to reach out about this. I'm sorry to hear about these issues with your sound system. We'd be happy to talk to you and get this taken care of. For support with this, please call us at 800-GEEK-SQUAD or (800-433-5778).
QuestionSubwoofer cuts out&I have to unplug it&re-plug it to get it to work. It eventually cuts out again. Need analysis& possible wire replacement.Wire is cheap&may be the problem. It runs in a tube, bottom of wall, then behind the wall into the receiver
- Answer Hi Frank. Thanks for reaching out about this. I'm sorry to hear about your subwoofer issues. You are absolutely right. This could be a wire issue. But it could also be the subwoofer or receiver. We'd be more than happy to come out there and see what the issue is so you don't waste any unnecessary money. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
QuestionI need the Geek Squad to rewire my Built In Home Theatre. I took over a home with already installed Home Theater by Best Buy Geek Squad. Let me know earliest appointment available for zip code 96816
- Answer Hi Dennis. Thank you for reaching out about this. We can definitely do that for you. First, we'd need some more information to understand what needs to be done. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
- Answer Hi there. Thank you for reaching out about this! We can absolutely do both of these for you! To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.