“Hi, is it normal that my dyson arrived in a non-sealed package? Does it mean it could have been a used one? Also, is it normal that it makes a high frequency sound while charging using a stand?”
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no. i would say it's not normal that it came in a non-sealed package. mine was all sealed up. i would return it right away. it sounds like it was definitely pre used...only imo. several people complain about the sound, so I'm guessing it's normal. mine makes it every time i charge it. very annoying but it is what it is i guess. hope this helps!
Sorry, there was a problem. Please try again later.Mine does not make any noise while charging on the video I put it to charge does not make noise .
Sorry, there was a problem. Please try again later.Hello Asya, this is Kelly with Dyson. I can confirm that when purchased brand-new, your Dyson Corrale hair straightener should have arrived in a sealed package. We would be happy to learn more about your experience and provide you with further support. Please feel free to contact us directly at [email protected], and we will be in touch. Best wishes, Kelly Dyson Customer Support
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