“My heater arrived today and it smells. Is this normal when it’s first out of the box? Or did I get a defective one?”

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• Thank you for contacting Newair! The product should not have an odor. For assistance with your unit, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care

  Answered by NewAir Team 3 years ago

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• I never experienced any odors. If concerns- call customer service

  Answered by Hazel 3 years ago

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