“The rear camera does not come on when the main unit is on. I have set the setting in the unit to the rear camera on setting and the cables have been run correctly. Is the unit defective or am I doing something wrong?”
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I found what was wrong. The rear camera plug and the extension wire go together with a specific notch. It is a small notch in the plug, but it has to go together exactly for the rear camera to activate.
Sorry, there was a problem. Please try again later.Hello Bob, The rear camera should power on automatically when the main unit is on, so we’d love to help you get everything working as it should. In many cases, this can be resolved by double-checking the connections, both the cable going into the front dash cam and the connection at the rear camera itself. A secure fit on both ends usually restores the rear camera view right away. If everything is connected firmly and the issue continues, our support team will be more than happy to walk you through a few quick checks or take a closer look. Please feel free to reach out, we’re here to help ensure you get the full experience from your system. -The Nextbase Reviews Team
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