“Hi there, just purchased a camera and I would like to know if I can access video footage from 24 hours ago . Also how long does the video footage stay on the library or SD card for.”
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Hello, Thank you for reaching out to us. Yes, with the IQ models, once you subscribe, your plan includes cloud storage for your videos for either 30 or 180 days, depending on the option you've selected. During this time, you'll be able to access old recordings through the app. If you choose not to subscribe, you won't be able to access the videos in the app, but you can download them from the SD card. Depending on the size of your SD card, videos may be stored for 1 to 16 hours before the camera starts overwriting older files. If there are any important recordings you want to save, you can press the Protect button at the bottom of the camera to prevent them from being deleted from the card. If there's anything else we can assist you with, please let me know! - The Nextbase Reviews Team
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