Questions & Answers
- Model:
- NBIQ1KUS
- |
- SKU:
- 6543923
Highly rated by customers for: Video Quality, GPS, Ease of use
$499.99Your price for this item is $499.99
Page Showing 1-10 of 10 questions
Q: QuestionCan you access remote viewing on the app even when the vehicle is shut off? If so is there a time limit from the time the vehicle is shut off to when it stops working? Thanks
Asked by Steve.
- A:Answer Hello Steve, Thank you for reaching out! Yes, as long as you are subscribed to any of the plans, you will have the option to access live view from anywhere, at any time you choose. Once the vehicle is turned off and you access live view on your phone, it may take a few seconds to load as the camera remotely wakes up, but it will be available anytime. If there is anything else we can help you with, please let us know!
Answered by Nextbase
Q: QuestionHi there, just purchased a camera and I would like to know if I can access video footage from 24 hours ago . Also how long does the video footage stay on the library or SD card for.
Asked by SpongeBob.
- A:Answer Hello, Thank you for reaching out to us. Yes, with the IQ models, once you subscribe, your plan includes cloud storage for your videos for either 30 or 180 days, depending on the option you've selected. During this time, you'll be able to access old recordings through the app. If you choose not to subscribe, you won't be able to access the videos in the app, but you can download them from the SD card. Depending on the size of your SD card, videos may be stored for 1 to 16 hours before the camera starts overwriting older files. If there are any important recordings you want to save, you can press the Protect button at the bottom of the camera to prevent them from being deleted from the card. If there's anything else we can assist you with, please let me know! - The Nextbase Reviews Team
Answered by Nextbase
Q: QuestionHow do we activate the 30-day free subscription without getting charged? Is there a way to view real-time video while in the car with the IQ app in the free plan? Finally, when do you expect to release Roadwatch AI? Thank you
Asked by RV.
- A:Answer Hello, To activate your free trial, please start by setting up your account. Then, go to the "Subscriptions" section, select the plan you prefer, and once you've entered the required information, the 30-day free trial will begin. The subscription fee for iQ covers the costs of uploading large files to the cloud via 4G cellular data. Without a subscription, the Solo plan allows you to record footage, but you'll be unable to access live view. You can still download footage to your PC for viewing. As for Roadwatch AI, we don’t have an exact release date yet, but it should be available very soon! If you have any other questions or need further assistance, please don’t hesitate to reach out. -The Nextbase Reviews Team
Answered by Nextbase
Q: QuestionDoes this dash cam have gps from the app?
Asked by christina.
- A:Answer Hello Christina, Thank you for reaching out! The Nextbase IQ Smart Dash Cam does indeed feature GPS functionality. This capability allows you to track your location and journey data directly from the dash cam, and it can be accessed and managed through the Nextbase app. If you have any more questions or need further assistance, feel free to ask! -The Nextbase Reviews Team
Answered by Nextbase
Q: QuestionDoes this include parking mode protection What is cost of a screen
Asked by Judi.
- A:Answer Hello, Thank you for your question. The Parking Mode feature needs a 4G connection, so you will need to have a subscription for this feature. We have different plans that you can pay for monthly or yearly. You can find more information here: https://nextbase.com/smart-dash-cams/iq-smart-dash-cam/ Or you can contact us for assistance: [email protected] The Nextbase Review Team
Answered by Nextbase
Q: QuestionWhich subscription plan offers sos calling the 9.99 or only the 19.99?
Asked by Dale.
- A:Answer Hello Dale, thank you for your question. The SOS suscription comes with the Protect Plus plan at $19.99 a month. If you have any further questions, you can reach us at [email protected]. The Nextbase Review Team
Answered by Nextbase
Q: QuestionDoes the phone have to be attached to the camera in order for the camera to record? Also, can I see the camera footage live on my phone when I am miles away from the camera?
Asked by Maria.
- A:Answer Hello, Thank you for your question. No, even if the phone is not connected to the Dash Cam, it will record continuously while you are driving. You will be able to access live to your Dash Cam remotely with your phone, provided you have the subscription that enables the 4G connection. Please feel free to contact us should you need any further information: [email protected] The Nextbase Review Team
Answered by Nextbase
Q: QuestionHow is the camera powered. My car doesn’t have a cigarette lighter
Asked by Anonymous.
- A:Answer Hello, Thank you for your question. The IQ can be hardwired to your car’s fuse box, or it can be powered with the OBD port. Everything you need for both options is included in the box. Please feel free to email us if you need any further information: [email protected] The Nextbase Review Team
Answered by Nextbase
Q: QuestionCan this camera be hardwired to a Thinkware iVolt mini battery?
Asked by Toze.
- A:Answer Hello, Thank you for your question, we really appreciate you reaching out. I'm afraid that's not possible, the iQ needs a permanent live connection either via the hardwire kit or the OBD. If we can be of any further assistance, please contact us on [email protected] Regards The Nextbase Review Team
Answered by Nextbase
Q: QuestionHow much is the subscription?
Asked by TAF792.
- A:Answer Hi there, There are three types of subscriptions starting with a free to a paid subscription depending on what level of projection you require. We offer a free 30 day trial as standard to help you make the right call :) Here is a link to our site https://nextbase.com/smart-dash-cams/iq-smart-dash-cam/ Scroll right down to the bottom for the subscription break down. Thanks, The Nextbase Team
Answered by Nextbase
Page 1, Showing 1-10 of 10 questions
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