Questions & Answers

Name: Night Owl - 12 Channel 8 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White
Brand: Night Owl
SKU: 6540774
Price: 150.99 USD
Rating: 4.2 (364 reviews)

Night Owl - 12 Channel 8 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White

Model:: FTD4-81-8L; |
SKU:: 6540774

User rating, 4.2 out of 5 stars with 364 reviews.

Highly rated by customers for:

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QuestionThey don’t mention is is this camera outdoor and it is high definition?HD
Asked 1 year ago by Anonymous.
- Answer Thank you for the questions and happy to help as best we can. Yes, the system is 2K which is higher resolution that 1080p HD. And the cameras are indeed rated for outdoor use. We do advise trying to protect the cameras from sunlight if possible as it will work to extend the life of the cameras from sun wear. Thanks, Night Owl SP Digital Support Team
  Answered 1 year ago by Night Owl
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QuestionCan I view previously recorded video through the app? Or do I have to look at it in the dvr?
Asked 1 year ago by Richie2914.
- Answer Thank you for the question and happy to help. You have the option for continuous recording or event based recording for longer storage capability. Both allow you to review footage through the app, online or directly connected to the DVR with a monitor/tv. Please let us know if you have any other questions. Thanks, Night Owl SP Digital Support Team
  Answered 1 year ago by Night Owl
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QuestionSome of my IR cameras don't work, I've installed 5 cameras, 4 of them the IR don't work. They have less than 10 months installed. How can I do to fix the issue?
Asked 1 year ago by Leo.
- Answer Thank you for the question and very sorry to hear of the issue you are having with cameras. Your purchase comes with a 1 year warranty to protect from material defect or failure so we welcome the chance to support you on this. Please email [email protected] with a brief description of the issue(s) you are facing. This will put you in touch with our advanced internal support team who will further troubleshoot with you. Thank you and we look forward to hearing from you! Night Owl SP Digital Support Team
  Answered 1 year ago by Night Owl
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QuestionDo Best Buy install the cámaras and how much will it be
Asked 1 year ago by Mercy.
- Answer Thank you for the question and happy to help. You would need to contact your local Best Buy and request a quote for Geek Squad installation. We unfortunately don't control the costs of these services so we cannot speak to the costing/service. Our apologies for not being able to help more. Thanks, Night Owl SP Digital Support Team
  Answered 1 year ago by Night Owl
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QuestionDoes this support 220 volts, alternating at 50 cycles (Hertz) per second? Or is it Just 120 at 60 Hertz?
Asked 1 year ago by Sam.
- Answer Thank you for the question and happy to help. Our systems do not operate on 220, only 120. Our apologies for any inconvenience this may cause. Please let us know if you have any other questions. We look forward to supporting you. Thanks, Night Owl SP Digital Support Team
  Answered 1 year ago by Night Owl
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QuestionCan I combine 1 way camera with a 2 way cameras.? I already have a 1 way nigh owl cameras which is working perfectly for me. However, am thinking of just buying only the 2 way cameras to add to it so that I can hear the sound. How does that work?
Asked 1 year ago by OW.
- Answer Thank you for the question and happy to help. It is difficult to ensure compatibility without specific model info but in general if you have a new recorder with 2-way audio, you are welcome to add compatible cameras without 2-way audio. They just don't have the ability to provide 2-way audio functionality, but will still record. The tech is on both sides, recorder and camera. Hope this helps. Please let us know if you have any other questions. Thanks, Night Owl SP Digital Support Team
  Answered 1 year ago by Night Owl
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QuestionHi I'm not using an app at all with the system. Will I still be able to use audio? Hear or speak through the camera?
Asked 1 year ago by Jim.
- Answer Thank you for the question and happy to help as best we can. If you do not use the mobile application you are able to use the 2-Way audio but you would need to connect the wired microphone to the recorder and be at the recorder to speak/listen to audio. The microphone is model MIC-USB-FTD. Please let us know if you have any additional questions. Thanks, Night Owl SP Digital Support Team
  Answered 1 year ago by Night Owl
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QuestionThis camera is weather proof
Asked 1 year ago by Abual.
- Answer Thank you for the question and happy to help. These cameras are rated for outdoor use. We do advise to try and keep them protected from sun exposure to extend the life of the camera and lens by installing under eves or awnings where possible. Please let us know if you have any other questions. Thanks, Night Owl SP Support Team
  Answered 1 year ago by Night Owl
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QuestionCan you hook up non nightowl cameras in addition to the nightowl cameras? I have two extras that I want to also use.
Asked 1 year ago by Jason.
- Answer What is the model of the wifi camera compatible with this system?
  Answered 1 year ago by javi
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QuestionUp to how many feet can this camera system can detect movement of a person?
Asked 2 years ago by ALEXA.
- Answer Thank you for the question and happy to help. Many factors will impact the distance with which motion detection will work including lighting, size of object in motion, shadows in the area, etc. In optimal conditions you should expect up to 70 ft from the camera. Please let us know if you have any other questions. Night Owl SP Digital Support Team
  Answered 2 years ago by Night Owl
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QuestionCameras won’t switch to night vision. How do I resolve this reoccurring issue?
Asked 2 years ago by Blue83.
- Answer Thank you for the message and sorry to hear of the issue with your night coverage. We welcome the chance to support you via our Technical Support team to troubleshoot any possible issues. We encourage you to email [email protected] at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. Thanks, Night Owl SP Digital Support Team
  Answered 2 years ago by Night Owl
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QuestionWith this if I want to add more cameras in the future can I? Since it comes with only 4.
Asked 2 years ago by Anonymous.
- Answer up to 8 camera's i believe
  Answered 1 year ago by HollyB
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QuestionWhich app is compatible with this night owl protect or connect?
Asked 2 years ago by hfer.
- Answer Thank you for the question and happy to help. This system uses Night Owl Protect for mobile and tablet monitoring and control. Please let us know if you have any other questions. Thanks, Night Owl SP Digital Support Team
  Answered 2 years ago by Night Owl
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QuestionDoes the camera have a wide-angle option?
Asked 2 years ago by leslie.
- Answer Thank you for the question and happy to help. This system uses FTD4 2K cameras which offer a 80 degree FOV (field of view). This is typically considered wide angle in the industry (60-110). Hope this helps. Thanks, Night Owl SP Digital Support Team
  Answered 2 years ago by Night Owl
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QuestionWill this system work with a 4K tv. I cannot get video image on my 4K monitor.
Asked 2 years ago by bigdeal.
- Answer Thank you for the question and happy to help. The system will display on a higher resolution monitor/tv but not a lower resolution monitor/tv. If you are having issues with your display feel free to reach out to our technical support for troubleshooting. Thanks, Night Owl SP Digital Support
  Answered 2 years ago by Night Owl
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QuestionDo you have to have a subscription and pay monthly or yearly?
Asked 2 years ago by MIke.
- Answer Thank you for the question and happy to help. There is no subscription to fully use our systems from mobile, computer or base station. We do offer backup storage beyond your local system if you wish to have redundancy, but all features and functions work without any reoccurring fees. Hope this helps. Thanks, Night Owl SP Digital Support
  Answered 2 years ago by Night Owl
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Questiondoes the shown color?
Asked 2 years ago by Anonymous.
- Answer Thank you for the question and happy to help. Yes, our camera systems show color day or night. Should your cameras are in complete darkness, they will activate infrared night vision to continue clearly recording in black and white up to 100 ft. away. Please let us know if you have any other questions. Thanks, Night Owl SP Digital Support Team
  Answered 2 years ago by Night Owl
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QuestionIs this autovolt? Can i use this on a 220volt
Asked 2 years ago by Mhar.
- Answer Thank you for the question and happy to help. Our systems work on standard USA 120 volts. Thanks, Night Owl SP Digital Support Team
  Answered 2 years ago by Night Owl
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QuestionDoes this camera offer 24/7 recording
Asked 2 years ago by Teddy.
- Answer Box says it does. I tried setting up and accidentally removed device and now it wont let me set it up. So i have not verified for myself yet. My old Nightowl recorded 24/7 as to why I purchased new ones from Nightowl
  Answered 2 years ago by TRAVIESA
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QuestionWhat would cause a "Precheck Fail" when trying to add wireless camera to DVR via the Night Owl app? (DVR is connected to internet via Ethernet, Camera and cell phone are connected to same internet via 2.4Ghz)
Asked 2 years ago by TedA.
- Answer If cables not properly connected
  Answered 2 years ago by Aloooo
  Answer this question

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Questions & Answers

Night Owl - 12 Channel 8 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White

Q: QuestionThey don’t mention is is this camera outdoor and it is high definition?HD

Q: QuestionCan I view previously recorded video through the app? Or do I have to look at it in the dvr?

Q: QuestionSome of my IR cameras don't work, I've installed 5 cameras, 4 of them the IR don't work. They have less than 10 months installed. How can I do to fix the issue?

Q: QuestionDo Best Buy install the cámaras and how much will it be

Q: QuestionDoes this support 220 volts, alternating at 50 cycles (Hertz) per second? Or is it Just 120 at 60 Hertz?

Q: QuestionCan I combine 1 way camera with a 2 way cameras.? I already have a 1 way nigh owl cameras which is working perfectly for me. However, am thinking of just buying only the 2 way cameras to add to it so that I can hear the sound. How does that work?

Q: QuestionHi I'm not using an app at all with the system. Will I still be able to use audio? Hear or speak through the camera?

Q: QuestionThis camera is weather proof

Q: QuestionCan you hook up non nightowl cameras in addition to the nightowl cameras? I have two extras that I want to also use.

Q: QuestionUp to how many feet can this camera system can detect movement of a person?

Q: QuestionCameras won’t switch to night vision. How do I resolve this reoccurring issue?

Q: QuestionWith this if I want to add more cameras in the future can I? Since it comes with only 4.

Q: QuestionWhich app is compatible with this night owl protect or connect?

Q: QuestionDoes the camera have a wide-angle option?

Q: QuestionWill this system work with a 4K tv. I cannot get video image on my 4K monitor.

Q: QuestionDo you have to have a subscription and pay monthly or yearly?

Q: Questiondoes the shown color?

Q: QuestionIs this autovolt? Can i use this on a 220volt

Q: QuestionDoes this camera offer 24/7 recording

Q: QuestionWhat would cause a "Precheck Fail" when trying to add wireless camera to DVR via the Night Owl app? (DVR is connected to internet via Ethernet, Camera and cell phone are connected to same internet via 2.4Ghz)

Most-viewed items

QuestionThey don’t mention is is this camera outdoor and it is high definition?HD

QuestionCan I view previously recorded video through the app? Or do I have to look at it in the dvr?

QuestionSome of my IR cameras don't work, I've installed 5 cameras, 4 of them the IR don't work. They have less than 10 months installed. How can I do to fix the issue?

QuestionDo Best Buy install the cámaras and how much will it be

QuestionDoes this support 220 volts, alternating at 50 cycles (Hertz) per second? Or is it Just 120 at 60 Hertz?

QuestionCan I combine 1 way camera with a 2 way cameras.? I already have a 1 way nigh owl cameras which is working perfectly for me. However, am thinking of just buying only the 2 way cameras to add to it so that I can hear the sound. How does that work?

QuestionHi I'm not using an app at all with the system. Will I still be able to use audio? Hear or speak through the camera?

QuestionThis camera is weather proof

QuestionCan you hook up non nightowl cameras in addition to the nightowl cameras? I have two extras that I want to also use.

QuestionUp to how many feet can this camera system can detect movement of a person?

QuestionCameras won’t switch to night vision. How do I resolve this reoccurring issue?

QuestionWith this if I want to add more cameras in the future can I? Since it comes with only 4.

QuestionWhich app is compatible with this night owl protect or connect?

QuestionDoes the camera have a wide-angle option?

QuestionWill this system work with a 4K tv. I cannot get video image on my 4K monitor.

QuestionDo you have to have a subscription and pay monthly or yearly?

Questiondoes the shown color?

QuestionIs this autovolt? Can i use this on a 220volt

QuestionDoes this camera offer 24/7 recording

QuestionWhat would cause a "Precheck Fail" when trying to add wireless camera to DVR via the Night Owl app? (DVR is connected to internet via Ethernet, Camera and cell phone are connected to same internet via 2.4Ghz)