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Thank you for the the question and happy to try and help. This system offers 1-way audio, meaning it records audio. You can change these settings on the system via the advanced settings. We welcome the opportunity to provide you some advanced support. Please email [email protected] at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you. Night Owl SP Digital Support Team
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