A:Answer Same here, bought for a friend for Christmas.
The bag was shipped to the store after Christmas, even though I purchased the camera package online and had it shipped to my home.
Check your email and/or your BestBuy.com account to make sure you didn’t miss the heads up that it’s in the store awaiting your pickup.
Also if you don’t pick up by the deadline, they’ll return to stock!
This is just my experience, hope it helps and I hope you get your bag!