“Does anyone know why the crisper is coming out from the basket when I turn it down? how can I fix it? I don´t know if the problem is the crisper, the basket or what.”
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I think the inner tray that holds foods up from resting on the bottom of the basket is loose to let the user lift it out for cleaning. If you try to dump out your fries and the rack falls out too, just use tongs or another non scratch tool to hold the rack in place as the food drops to your plate. I lift the rack out before pouring out accumulated cooking fats onto paper towels or another disposable container.
Sorry, there was a problem. Please try again later.The crisper is supposed to come out for cleaning
Sorry, there was a problem. Please try again later.Hello tulio, We are very sorry to hear that you are experiencing an issue with your Ninja® 4 qt. Digital Air Fryer. We ask that you reach out to Ninja® Customer Care at 866-826-6941. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET. Thank you, The Customer Support Team
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