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I have contacted Ninja about parts in the past and they are very good at replacing them at no cost. Not always, but they had good customer service. I had a blender part replaced. If not, their prices are about what you would expect, I needed to buy a couple extra cups for the blender.
Sorry, there was a problem. Please try again later.We are sorry to hear about your carafe being cracked. We would like to review this matter further with you. Please reach out to our Customer Care Team at at 1-866-826-6941, Mon.-Fri. 9 a.m.-9 p.m. ET | Sat. 9 a.m.-6 p.m. ET.
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