Questions & Answers

Q: QuestionDoes this coffee brewer have an adjustable warming plate?

• A:Answer Yes, this coffee brewer has an adjustable warming plate to keep coffee fresh.

Q: QuestionIs the carafe included with this coffee brewer?

• A:Answer Yes, a glass carafe is included with this coffee brewer.

Q: QuestionDoes this coffee brewer have a pause function during brewing?

• A:Answer Yes, this coffee brewer has a mid-brew pause function.

Q: QuestionDoes this coffee brewer allow me to control the brew strength?

• A:Answer Yes, this coffee brewer allows you to control the brew strength to suit your tastes.

Q: QuestionIs the water reservoir removable for easy filling?

• A:Answer Yes, the water reservoir is removable for easy filling at the sink.

Q: QuestionHow many cups can this coffee brewer brew at once?

• A:Answer This coffee brewer can brew up to 12 cups of coffee.

Q: QuestionCan u use refillable filters or only paper filters?

Asked 6 years ago by Anonymous.

• A:Answer Either, but it is designed to work with a reusable filter (included with purchase). Using a paper filter can cause it to overflow.

  Answered 6 years ago by ChysisVerified Purchase

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Q: QuestionOkay what am I doing wrong. After my coffee brews ( I usually brew two cups). By the time I get back from my second cup the yellow light is off and the coffee pot has cooled down. How do I adjust the amount of time that my coffee pot stays warm?

Asked 7 years ago by Tune.

• A:Answer Hello JimU, We are happy to assist you with your inquiry about the Ninja® 12-Cup Coffee Maker. The warming plate is pre-programmed to stay on for 2 hours from the start of the brew. This can be lengthened up to 4 hours. To change the length of time the warming plate stays on, press and hold the "Stay Warm" button until the clock flashes. Quickly press the hour (H) or minute (M) buttons to adjust it to the preferred time. To lock in the time, press the "Stay Warm" button again. We hope this information helps. The Customer Support Team

  Answered 7 years ago by Ninja Community Support

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Q: QuestionI like my coffee HOT and and good cup should brew at around 195-205, does anyone know what the average temperature is on this one? All of the reviews sound great so far. I have been looking for about a week and need to buy one before the xmas rush.

Asked 6 years ago by Erik.

• A:Answer We would like to inform you that this machine brew temperature is approximately 200°F.

  Answered 6 years ago by Ninja Community Support

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Q: QuestionIs this coffee machine BPA Free?

Asked 6 years ago by CoffeeMan.

• A:Answer Hello, We are happy to confirm that the Ninja® 12-Cup Coffee Maker is BPA free. We hope this information helps. The Customer Support Team

  Answered 6 years ago by Ninja Community Support

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Q: QuestionIf I set the delay brew to 5 am as that is what time I want my coffee to brew every morning. Will it hold the 5am time so that I just need to press delay brew each day or do I have to reset the delay brew time to 5am each day ?

Asked 4 years ago by SGTEXAS.

• A:Answer It holds the time you set to where you just turn on and select delayed brew.

  Answered 4 years ago by bKay

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Q: QuestionWhere is this made?

Asked 5 years ago by whersitmade.

• A:Answer We would like to inform you that our products are manufactured in China.

  Answered 5 years ago by Ninja Community Support

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Q: QuestionPlease help me to disable the 5 beeps when programmed brewing is complete. I want to wake up to coffee, not the sound of the coffee maker.

Asked 6 years ago by Nick.

• A:Answer Hello, We are sorry to inform you that the beeps on the Ninja® 12-Cup Coffee Maker cannot be disabled. We hope this information helps. The Customer Support Team

  Answered 6 years ago by Ninja Community Support

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Q: QuestionWill this take single serve coffee pods ?

Asked 7 years ago by Juanice.

• A:Answer Hello Juanice, We would like you to know that the Ninja® 12-Cup Coffee Maker is designed to brew coffee grounds only. This gives you the freedom to use any brand of coffee and to adjust the amount of grounds used, allowing you to achieve unlimited variety and personal customization of your coffee drinks. We hope this information helps. The Customer Support Team

  Answered 7 years ago by Ninja Community Support

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Q: QuestionDoes it have an automatic shut off?like after 2 hours or something....

Asked 7 years ago by Debbie.

• A:Answer There is a stay warm switch that will keep the coffee hot for two hours. You can push it again before the two hours are up to extend it another two hours.

  Answered 7 years ago by BillVerified Purchase

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Q: QuestionWhat kind of filter dies it use?

Asked 3 months ago by Anonymous.

• A:Answer The Ninja Coffee Brewer CE251 uses a #4 cone-shaped paper coffee filter for brewing. If you would like to use a permanent filter, you can purchase one by contacting our customer support team at 1-800-365-0135 (Mon–Fri: 9 AM–9 PM ET | Sat: 9 AM–6 PM ET).

  Answered 3 months ago by SharkNinja Product Expert

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Q: QuestionThe cord on my Ninja coffee maker gets very hot to the touch during brew cycle. Had outlets checked, they are not the issue. It seems the cord is under loaded for the coffee maker. What can be done to fix this?

Asked 5 years ago by Celman.

• A:Answer this is because you have a gfc outlet with the ground improperly installed. in most cases this is what it is. Other than that see the manufacture. Some times appliance loads on the same circuit with a natural line failure can cause the appliance natural line to heat up.

  Answered 3 years ago by Eric

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Q: QuestionDo I need to set it daily to stay on for 4 hours or will it hold this setting?

Asked 5 years ago by Anonymous.

• A:Answer We would like to confirm that the warming plate will not require you to set it each day.

  Answered 5 years ago by Ninja Community Support

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Q: QuestionDoes coffee taste/smell like plastic ?

Asked 6 years ago by Koliber.

• A:Answer NO. It makes decent coffee; however slow it is.

  Answered 6 years ago by Lena

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