“Where is the remote in the packaging? We opened ours and the remote is no where to be found.”

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• Thank you for reaching out! The Ninja Creami does not include a remote in its packaging. The machine is designed to operate using the control panel on the unit itself. If your packaging seemed incomplete or you believe something is missing, we recommend double-checking the contents listed in the Quick Start Guide.

  Answered by SharkNinja Product Expert 3 months ago

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