“I have this brewer and I love it. My husband makes the carafe and I use cups. The only issue is that I get a lot of grounds in my coffee with the cups. Is there a fix for this?”

1-4 of 4 Answers

• I haven’t had that problem but I’m thinking maybe because I have mine set to strong? It takes longer for the water to push through the beans that way.

  Answered by EbAk 3 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• I don't have that issue. You might want to contact their Customer Service. Sorry.

  Answered by Leigh 4 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• To assist you with the coffee grounds in your coffee, please reach out to 877-646-5288, Mon.-Fri. 9 a.m.- 9 p.m. ET, Sat. 9 a.m.-6 p.m. ET.

  Answered by Ninja Community Support 4 years ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Are you folding the filter as the instructions say?

  Answered by kevs 3 years ago

  Helpful (0)Unhelpful (1)

  Report

  Sorry, there was a problem. Please try again later.