“The door on the oven is stuck shut. Seems the hinge will not release door. Had to unplug so food stuck inside wouldn’t burn entirely. Is there a way to fix? Please and Thanks”
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We're sorry to hear you're having trouble with your Ninja. We’d like to do some troubleshooting steps with you in order to best resolve your issue. The troubleshooting can be completed by phone at 1-800-365-0135. Please have your Ninja on hand at the time of your call. We are open Monday to Friday 9am - 9pm ET as well as Saturday 9am - 6pm ET.
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