A:AnswerWe are sorry to hear that you are experiencing difficulty with your Ninja® Foodi® Deluxe 8-qt. We ask that you reach out to Ninja® Customer Care at 866-826-6941. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
A:AnswerSeason your chicken and place it on the rack and set up the bake setting and timer and that’s it. I always use some olive oil with my seasoning.
A:AnswerThe main difference between these two unit is that the FD302 has the Sous Vide feature while the FD402 does not. In addition, the FD402 is an 8 quart pressure cooker while the FD302 is a 6.5 quart pressure cooker. If you have any other questions or concerns we encourage you to reach out to our Product Specialist at 1-866-826-6941, Mon.-Fri. 9 a.m.-9 p.m. ET | Sat. 9 a.m.-6 p.m. ET.