A:AnswerI did put a 5 pound chicken into the ninja foodie grill, but could not close the lid. Had to break the backbone I used thermometer took it to 165 and it was wonderful. Used the air fryer setting.
A:AnswerI'm not sure why your asking me that question. I ordered a similiar ninja and it showed up on my front deck out of the box. The box looked like it was kicked around like a football. I brought it back to best buy as is. I wasn't taking any chances with it. I asked your customer service in Dover, De. why they didn't secure this item by wrapping it in heavy plastic. Considering the original box that contained this product was paper thin. Or maybe put it in another box to secure the safety and care of the product. Their reply was we ship products out as is all the time. To me this was unexceptable.
A:AnswerWe are happy to confirm that you are able to cook your ingredients at your preferred cook time and temperature. The included guide includes cooking recommendations but these temperatures do not need to be followed.
A:AnswerI've had this for over a year and only time my house smells is if there is grease on the bottom pan. I've cooked bacon on mine and the house barely has smoke or smell? I'd double check the top grate and make sure everything is working properly.
