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We are sorry to hear that you are experiencing difficulty registering your unit. You should be able to register the unit without a serial number if one is not present on your system. If you are unable to register the unit please reach out to our Customer Care team at 1-866-826-6941, Mon.-Fri. 9 a.m.-9 p.m. ET | Sat. 9 a.m.-6 p.m. ET. Our team will be happy to help.
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