Questions & Answers
- Model:
- EBSL37W119
- |
- SKU:
- 6530023
Highly rated by customers for: Battery Life, Speed, Ease of use
$2,199.99Your price for this item is $2,199.99
Page Showing 1-20 of 26 questions
Q: QuestionAnyone figure out how to unlock class 3 28mph speeds? The bike is locked to 20mph class 2 speed currently. The company doesn't reply to emails.
Asked by Curious.
- A:Answer From the many different independent reviews I've read on other sites. It seems that pedaling IS required to reach 28 MPH. Pedaling triggers the cadence sensor which tells the motor to go top speed. Having said that I don't own the bike myself and can't verify this in anyway. Although I do hope to one day buy one.
Answered by TheGhostCat
Q: QuestionWhere can I get replacement parts I. Case something breaks and is it too expensive to get it fix?
Asked by Anonymous.
- A:Answer You can only get them from NIU. They have an absolutely horrible repair policy and all parts are proprietary so a bike shop can't help you as I tried to have it repaired at my local shop when I realized how difficult NIU was to deal with. If you are in the return windows still please return the bike because if you have an issue you will have major problems getting it resolved. Read my review on best buy titled" Niu bqi c3 Nightmare".
Answered by LowLow
Q: Questioncan i ride this on the road in north carolina?otherwise what good is it?
Asked by bbob.
- A:Answer North Carolina, South Carolina, North Dakota, South Dakota - the bike doesn't care where you ride it.
Answered by Anonymous
Q: QuestionWhat is the weight capacity?
Asked by Mouser.
- A:Answer Under Specifications, it states 360 pounds.
Answered by Nike
Q: QuestionWhat watt is the hub botor
Asked by Anonymous.
- A:Answer The BQi-C3 Pro has a 500-watt Bafang hub drive motor with a peak output of 750 watts.
Answered by NIU Product Expert
Q: QuestionHow do dual batteries work?
Asked by Nosy.
- A:Answer There are 2 batteries that are positioning in the step through design of the frame. Many ebikes on the market provide a single battery only, however the benefit of dual batteries is the extra long range of up to 90 miles. Power is drawn from both batteries simultaneously. We hope that answers your question.
Answered by NIU Product Expert
Q: QuestionMy fromt wheel is too big and doesnt fit into the frame i can even turn the handle bar straight.
Asked by Loki123.
- A:Answer When I received my Ebike, had same problem. You need to loosen fork retaining mount, then turn the fork 180 degrees, into the correct position. The manufacter installed the fork backwards.
Answered by JackKlesrt
Q: QuestionWhen you pedal does it recharge your battery
Asked by Bobby.
- A:Answer No
Answered by DogRunnner
Q: QuestionHow to do I make the bike go 90 miles range. It is not even going 60max even with pedal assist. I bought this bike thinking it would go 90 miles with pedal assist.
Asked by Jasdeep.
- A:Answer The bike doesn’t go 90 miles. Im angry too at the lie. I made a trip for 4 miles and the battery went from 100 to 65% charge.
Answered by Anonymous
Q: QuestionWhy does it state class 3 here on the listing but on the actual bikes I bought from Bb says class 2?
Asked by Nydave.
- A:Answer The maximum speed allowed for a class 2 eBike is 20mph and the throttle control has this max speed but the max speed while pedaling is 28mph.
Answered by JerryM
Q: QuestionHow long does it take to charge the battery from empty to full? Thank you. :)
Asked by d4daddy.
- A:Answer With the batteries at 7&9% it took almost ten hours to reach 100%. No hope for a quick charge, should you be stranded somewhere!
Answered by Teamsluder
Q: QuestionWhat is the maximum RIDER weight for this Pro EBike? NOT the maximum carry weight.
Asked by Rangeryder.
- A:Answer If your clothes and shoes weigh 5 lbs, and you’re not carrying anything, then 355 lbs.
Answered by Jack
Q: QuestionHow much does the bike weigh
Asked by Kiki.
- A:Answer In the specs it says 70 pounds.
Answered by Lyn58
Q: QuestionHow easy would it be to use this if you never rode a bike ever
Asked by Novice.
- A:Answer Part of riding any bike is balance. You must be able to stay up on 2 wheels without falling down. If you could never ride a regular bicycle without falling down, this bike is not for you.
Answered by JerryH
Page 1, Showing 1-20 of 26 questions
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