“Email with download link does not work and it is not in my digital wallet. How do I get my software?”

1-4 of 4 Answers

• Contact customer service for Norton or or the geek squad from Best Buy

  Answered by ShawnaF 10 months ago

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• If the download link isn’t working and it’s not in your digital wallet, start by checking your spam or junk email folder for the download email. If you still can't locate it, log into your Best Buy account, go to your "Digital Library" under your purchase history, and try downloading the software from there.

  Answered by DianaK 1 year ago

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• Yes

  Answered by ScIsaac 1 year ago

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• We're sorry to hear you are having issues with the download link. Please reach out to Best Buy support at www.bestbuy.com/support to ensure the link is correct. To install Norton products you should go to www.norton.com/bestbuy and follow the onscreen instructions, please ensure you have the Norton product key code that should have been included in the email. If you are still facing issues please do not hesitate to get in touch with our support team here www.norton.com/support We are happy to help!

  Answered by Norton & LifeLock Product Expert 1 year ago

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