A:AnswerYes you have to melt it or at least get it hot in the microwave first then you can add to the pot that keeps it hot to melt so it can flow up the tube to dispense on the spoons that drip down
A:AnswerThe temperature ranges between 90-100 degrees. Please feel free to reach out to our Customer Care Team at 920-347-9122 or visit us online at nostalgiaelectrics.com