A:AnswerSorry I can not help. I am not a high end gamer. I bought it to help with video. I have an app that allows up scaling standard DVD video 1080p. But my current card does not cut it according to the app.
A:AnswerCheck Spam Folders or double check the email linked to your best buy account is the same one you’re looking in. If nothing then contact support and they should be able to help you out. My key was in the “updates” section of my gmail account.