A:AnswerHi there. Thank you for reaching out about this and sorry for the slow response. I'm sorry to hear about what's going on! We'd be happy to look into this for you and see what can be done. To make an in home appointment, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerThanks for your question, Elizyah. We may be able to fix your Chromebook's keyboard, but we'd want to check the device out first to be sure. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHank. The computer came with windows 8.1. When the windows 10 upgrade became available there was no problem applying the upgrade. It has worked fine up until this possible hard drive failure. So, no, my computer is not too old to support windows 10. Although I do agree it would be nice to purchase a brand new computer.
A:AnswerDepending on your current desktop, we may be able to install more memory for you. However, this issue may have a different root problem. I would recommend having a Geek Squad Agent access the desktop to see what's possible. You can visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this.
A:AnswerThanks for your question, Buzz. We may be able to help with your computer. We recommend taking the computer in for a free consultation as it may be a hardware issue. Please visit www.geeksquad.com/schedule to set up an appointment at your local Best Buy.
A:AnswerSorry to hear your laptop is in need of repair! This may be something we can help with, but we’ll need to take a closer look at your laptop to be sure. If you haven’t done so yet, feel free to schedule an appointment with your local Geek Squad at 1-800-433-5778, or by visiting www.geeksquad.com/schedule.
A:AnswerHi Nicole. Thank you for your question! We should be able to take care of this with you. We will want to check it out in the store first before you make any purchasing decisions. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerThat's a great question. To ensure you get the best information, we recommend consulting a Geek Squad Agent at your local store. You can visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this.