Questions & Answers

Q: QuestionWhat Android operating system does this phone use?

• A:Answer This phone uses the Android 15 operating system.

Q: QuestionWhat is the refresh rate supported by this phone?

• A:Answer This phone supports a refresh rate of 120Hz.

Q: QuestionDoes this phone have fast charging capability?

• A:Answer Yes, this phone has wired fast charging capability.

Q: QuestionDoes this phone have mobile hotspot capability?

• A:Answer Yes, this phone has mobile hotspot capability.

Q: QuestionWhat is the megapixel count of the ultrawide camera?

• A:Answer The ultrawide camera has 8 megapixels.

Q: QuestionIs the high dynamic range feature available on this phone?

• A:Answer Yes, high dynamic range is available on this phone.

Q: QuestionWhy won't you list the RAM for this model? Do I have to research such basic detail and go on a treasure hunt?

Asked 1 year ago by Zakk.

• A:Answer Per OnePlus' web site the phone has 12GB RAM, A 6,000 MaH battery and a 2780x1264 pixel, 450 ppi screen

  Answered 1 year ago by Beebs

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Q: QuestionVerizon stated that they do not support Oneplus devices at all while some are saying the opposite. Will someone please verify this please?

Asked 1 year ago by Abimisola.

• A:Answer It will work. Verizon says OnePlus phones are not supported because OnePlus does not have antennas for mmWave 5G bands n260 or n261. These are the bands that Verizon uses for 5G Ultra Wideband, which they claim is up to 10x faster than normal 5G. However, 5G UW is not widely available (mostly limited to larger cities) and has limited broadcast range. OnePlus does have 5G antennas for all other 5G bands, but specifically it has n2, n5, n66, and n77 which are the four 5G bands that Verizon uses. If you were in an area that happened to have 5G UW, the OnePlus phone would still work and would just use the other 5G bands which are sufficiently fast enough for nearly all use cases. In my opinion, for a very small amount of people 5G UW would really only be beneficial if they were using their phone as a hotspot and connecting multiple other devices to it for Internet service. I've been using OnePlus phones on Verizon's network for the last 6 years and have never had any out of the ordinary service issues.

  Answered 11 months ago by KevinR

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Q: QuestionCould I plug headphones/earbuds into this phone? Like, is there anywhere to plug the earbuds into?

Asked 1 year ago by Alexis.

• A:Answer No, the OnePlus 13R does not have a 3.5mm headphone jack; it uses a USB-C port for audio output.

  Answered 1 year ago by BigGaryAlanVerified Purchase

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Q: QuestionDoes the 13R have eSim support at all?

Asked 1 year ago by Dumaine.

• A:Answer Yes it does.

  Answered 1 year ago by hman1801Verified Purchase

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Q: QuestionHow many security in OS updates does the 13R receive?

Asked 6 months ago by Anonymous.

• A:Answer The OnePlus 13R is promised to receive 6 years of security updates.

  Answered 5 months ago by VipinKPVerified Purchase

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Q: QuestionDoes this phone have a fingerprint reader to unlock the phone?

Asked 7 months ago by Dottyjean.

This question was asked about the related product: OnePlus - 13R 256GB (Unlocked) - Astral Trail

• A:Answer Yes, the fingerprint sensor in inbuilt on to the display scree at the bottom.

  Answered 5 months ago by VipinKP

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Q: QuestionCan someone confirm the OP 13R works with Xfinity network?

Asked 11 months ago by Patron.

• A:Answer Does not work with Xfinity 8 had to switch to boost

  Answered 7 months ago by HexocutionerVerified Purchase

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Q: QuestionWill this phone work with Walmart family mobile which is powered by TracFone and runs on Verizon and T-Mobile towers in WV

Asked 5 months ago by ThatdudefromWV.

• A:Answer I have it on T-Mobile so it definitely works for that carrier

  Answered 5 months ago by Steeda7757

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Q: QuestionWhat is the RAM for this phone? 6,8 or 12 GB?

Asked 11 months ago by Zweidler.

This question was asked about the related product: OnePlus - 13R 256GB (Unlocked) - Astral Trail

• A:Answer 12 GB, I recently purchased it from Best Buy.

  Answered 10 months ago by MichaelJ

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Q: QuestionIs the unlocked oneplus 13r at bestbuy the global version of the phone?

Asked 11 months ago by Edi.

• A:Answer yes

  Answered 8 months ago by QiongZVerified Purchase

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Q: QuestionDoes it have dual sim capabilities?

Asked 1 year ago by JayD.

• A:Answer Yes phone had dual esim and a slot for hardware sim. So it can two two sins.

  Answered 1 year ago by mercator360Verified Purchase

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Q: QuestionDoes this phone come with a charging block? If so, is it the OnePlus fast charging one?

Asked 1 year ago by ClubCrackerMan.

• A:Answer Yes OnePlus fast charger included.

  Answered 1 year ago by mercator360Verified Purchase

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Q: QuestionDoes this phone work with Cricket Wireless?

Asked 1 year ago by ThunderPNY.

This question was asked about the related product: OnePlus - 13R 256GB (Unlocked) - Astral Trail

• A:Answer Yes, it is unlocked and will work with any service. I use Cricket Wireless as well, and activated my device with no issues.

  Answered 11 months ago by patyuVerified Purchase

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