Questions & Answers

Q: QuestionIs this case compatible with wireless charging

Asked 6 years ago by Jim.

• A:Answer yes

  Answered 6 years ago by frankVerified Purchase

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Q: QuestionCan you still use wireless charging with this case?

Asked 6 years ago by Gary.

• A:Answer Yes. My smartphone charges perfectly, wireless, with the case on. I have 3 different wireless chargers I use. I can lift my phone off the charger about half an inch and it still charges.

  Answered 6 years ago by ZacShane

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Q: QuestionHello BestBuy, I have a Galaxy S20 5G. (Not an Ultra). Will this Otter case fit, or is there one I can look at?

Asked 5 years ago by Rhonda.

• A:Answer It will not fit. The phones are slightly different

  Answered 5 years ago by B4dpxzyVerified Purchase

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Q: QuestionWhat makes this case really better then regular defender and does the lines on back make it harder to remove from Jean's pocket? For s20 ultra

Asked 5 years ago by Miker.

• A:Answer This product protects and safeguards the case against common germs. It also offers a reliable shield against drops. It can save your screen from shocks and scratches. And Secure your phone against dust, dirt, and pocket lint.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionAre there any compatible glass screen protectors for this case?

Asked 6 years ago by Luke.

• A:Answer I always use liquid glass. Very inexpensive, and it lasts.

  Answered 5 years ago by Junior28

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Q: QuestionWill this case work If I put a tempered glass screen protector on my s20 ultra?

Asked 3 years ago by ACrazySquirrel.

• A:Answer For sure! We design all OtterBox cases and screen protectors to work seamlessly together.

  Answered 3 years ago by OtterBox Customer Support

  
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Q: QuestionIs this case compatible with the Samsung galaxy A52?

Asked 4 years ago by Anonymous.

• A:Answer No,it's for an s20 ultra

  Answered 4 years ago by GottaSeeVerified Purchase

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Q: Questionwhere was made (assembled) I check on otterbox.com their SKU:77-64233 but yours does not mach

Asked 6 years ago by Anonymous.

Q: QuestionI just received the Otter S20 Ultra 5G - Black and there is no glass screen as shown in the pictures when I ordered it. My phone is the Samsung Galaxy S20+ 5G. 1 Did I order the wrong Otter Defender Pro for my phone? Is there a glass screen I can order?

Asked 5 years ago by Jim.

• A:Answer Order a screen protector from Zagg. I have used them for years with success.

  Answered 5 years ago by LoyalOtterboxFan

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Q: QuestionDoes this have a guarantee and if the screen breaks will they pay for new screen?

Asked 6 years ago by dougd288.

• A:Answer Screen protection is not what OtterBox does. It does protect the phone. A separate screen protector is required.

  Answered 5 years ago by LoyalOtterboxFan

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