Questions & Answers

Q: QuestionDoes this iPhone 17 Pro Max case have port covers?

• A:Answer Yes, this iPhone 17 Pro Max case has port covers to block dust and dirt.

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Q: QuestionWhat is the parts warranty for this iPhone 17 Pro Max case?

• A:Answer The parts warranty for this iPhone 17 Pro Max case is 3 years.

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Q: QuestionDoes this iPhone 17 Pro Max case work with MagSafe chargers?

• A:Answer Yes, this iPhone 17 Pro Max case has built-in magnets that snap firmly to MagSafe chargers and accessories.

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Q: QuestionDoes the iPhone 17 Pro Max case have a free holster?

• A:Answer Yes, a free holster is available post purchase for this iPhone 17 Pro Max case.

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Q: QuestionWhat kind of drop protection does this iPhone 17 Pro Max case offer?

• A:Answer This iPhone 17 Pro Max case offers 7X tested to Military Drop Standard.

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Q: QuestionIs the phone case designed to protect the iPhone 17 Pro Max?

• A:Answer Yes, the phone case is engineered to protect and compliment the iPhone 17 Pro Max.

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Q: Questiondoes this come with screen protector

Asked 4 months ago by mike.

• A:Answer Hello! Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series was redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs.

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  Answered 4 months ago by OtterBox Customer Support

  
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Q: QuestionIt looks like the new Otterbox does not protect the camera. Did that feature not come with the Otterbox?

Asked 5 months ago by Otterbox.

• A:Answer The OtterBox Defender Series Pro case for the iPhone 17 Pro Max does include camera protection. It features raised edges around the camera and screen to help prevent scratches and damage, along with a rugged tri-layer design for drop defense. While it doesn’t have a separate cover over the camera lens, the raised edge design ensures the camera is protected when the phone is placed on flat surfaces.

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  Answered 5 months ago by OtterBox Customer Support

  
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Q: Questionthis seem to be a bore well structured case protecting the camera button like most other cases are. I have a 16 pro max will otterb oxconsider making a special defender series cases for the 16 series i phones .? The present otterbox case is very delicate

Asked 7 months ago by chromebook.

• A:Answer Hello! The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case.

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  Answered 7 months ago by OtterBox Customer Support

  
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