1) is it just me or is it hard to turn the phone on and off with this case

2) doesn't seem like the case actually protects the part of the screen that is curved null

Question

1) is it just me or is it hard to turn the phone on and off with this case

2) doesn't seem like the case actually protects the part of the screen that is curved null

nickname · Accepted Answer

Definitely to hard to press in it's not just you. Probably be taking mine back. I bought it before the phone was released. I have had several of the Defender cases but never this issue. It does protect the phone just lay it face down and see the bottom and top of phone case touch surface first.

Answered by nickname 2 years ago

Verified Purchase

Tony · Answer

This case doesn't offer any screen protection. The phone should be easy to power on and off. Try removing the rubber portion of the case and reinstalling it. The rubber button might not be contacting the tactile button on the phone

Answered by Tony 1 year ago

Verified Purchase

1Crazygrandma · Answer

Yes, it is more difficult to turn the phone off and on but that ensures that it won't turn on when it is in your purse or pocket.

Stoney · Answer

It does take more pressure to depress the buttons than if nothing was over it, but it is not difficult or awkward. Maybe use fingernail instead of fingertip.
My case seems to offer good protection from side and bottom impact, with the rubber coming up flush with the side. I don't think it will offer any protect from top impact.

sonflower · Answer

my Best Buy Geek gave me a good tip ....press with your finger flat, not your nail.... easy and slow, not hard or fast.

88Volpe · Answer

I don't have any trouble turning the phone on or off with the case on. I know some cases do have stiffer buttons and maybe I've just gotten used to pressing harder. As far as protecting the curved part of the screen, the top and bottom of the case have bumpers to help absorb the impact should the phone be dropped or fall. For better protection, you can either leave on the film that Samsung put on, or use a glass screen protector. I just left the Samsung film on because I've had too much trouble with glass screen protectors because they don't stick well or leave the phone not very responsive due to the extra thickness. Hope this helps.

Answered by 88Volpe 1 year ago

Verified Purchase

ThomasD · Answer

Yes, it's hard to turn on

Karyn · Answer

Turn your phone and look at the profile (side). It clearly sticks out further than the screen, curved edges and all. This soft rubber should prevent damage from dropping.

meme · Answer

its protected mine when I've dropped it.

Angee · Answer

No

Roy16 · Answer

Yes. The button push is very stiff. I hope that it will loosen up. As for protection, it appears to do a good job on the edges

Warlord · Answer

The button is a little hard to push on mine also.

Tammy84 · Answer

Yes it seems hard to turn on & off with this case but it's great for protecting your phone... only brand I'll keep buying is otterbox

John · Answer

I haven't had too much difficulty with it just make sure everything is positioned properly.

Buyer · Answer

I have never had a problem with this matter. The protection of the screen with the case has not been a problem with me.

Wvgr20098 · Answer

Yeah had the same problem but after a few times pressing on it it kinda loosens up and it's easier to press on the buttons. And the curved part...it does. Iv delt with otter box from my s7 plus curved to my s9 plus and my 9 plus and now my s 10. So I has protected my phone.

Whipple · Answer

1) Yes, it does take a lot of pressure on that switch, but it is getting easier over time.


2) This case is screenless and has no screen protection. There are several screen protectors available but they interfere with the ultrasonic fingerprint detector. I am considering adding a screen protector to my phone in addition to this case.

Thickness · Answer

It is hard to turn on and off but I had the same issue with all other otter box case after a while it becomes sooth.

Jlacombe1 · Answer

No, I have the same issue! Everything else is great, but power button does suck! Idk if its because of the case or maybe Samsung tried to make the button tiny?

Jose · Answer

I haven't had a problem with the power button.

Tonicito · Answer

Perhaps it could be a defected case. There are no problems with my case turning on and off buton.. and the screen is protected by its rugged edge because it petrudes enough to protect the screen upon a fall.

nightowl · Answer

Yes to both questions. Press harder on the buttons. Curve is a bit exposed but not terribly!

Arod24 · Answer

The power button is a bit tough to press but once you get it to sink in, it works well. While it does look like it covers the curve you can still use it in the manner if the case were not installed.

ecasi · Answer

You are correct about the bit of difficulty to turn the phone on and off, but the case does protect the screen if the phone falls flat

joesaudi · Answer

Its just hard case needs to be a little softer

Moose · Answer

Yes the buttons are stiff at first but do loosen up after a short time. The case does protect the screen as both ends are raised and if the phone is dropped the screen doesn't hit the floor. I had a case like this on my prior phone and it did protect the screen when I accidentally dropped the phone. No cracks and the phone was in perfect condition after the drop.

medic1 · Answer

you must turn it on foirst before putting it into case front of phone with screen protector goes face in into case

bryanR · Answer

No, not just you; I would have to say that is the only drawback to this phone case.

Jimmie · Answer

Otter Box has gotten away from protecting the screen of the phone for several versions now. You have to purchase and use a separate screen protector for that. Turning the phone on, off or resetting it is easy with the case depending on which way you place it in the carrier. My biggest issue is with the large side holder preventing my finger from pushing the back button on the top left of the screen for apps like text and email.

MedicRon · Answer

If it is hard to turn on and looks like it is not protecting the corners it is not installed correctly.

Chuck · Answer

My experience with the case is that it requires an unreasonable amount of pressure to do most things through the case. I don't doubt tha the case saves the phone, but it often frustrates the user. I returned mine.

AprilP · Answer

You are not alone.
The Volume and Power BUTTONS are so painful to press on this case, it is causing me pain to the tendons in my hands and wrists. I could see lawsuits coming from injuries from this to come. I would take it back if it wasn't for the note on my receipt saying Best Buy will charge me a $35 restocking fee. I am so bummed, worst phone accessory purchase ever!

“1) is it just me or is it hard to turn the phone on and off with this case 2) doesn't seem like the case actually protects the part of the screen that is curved”

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