Questions & Answers

Q: QuestionIs there a way to attach a lanyard to the case?

• A:Answer The case has a lanyard attachment for easy carrying.

Q: QuestionDoes the case have an antimicrobial additive?

• A:Answer The Defender Series Pro XT Hard Shell for MagSafe Apple iPhone 15 case helps inhibit microbial growth and defend the case exterior against many common bacteria.

Q: QuestionIs the case compatible with wireless charging?

• A:Answer The Defender Series Pro XT Hard Shell for MagSafe Apple iPhone 15 is compatible with MagSafe wireless charging.

Q: QuestionDo the port covers protect the phone from dust and dirt?

• A:Answer The port covers on the Defender Series Pro XT Hard Shell for MagSafe Apple iPhone 15 help block dust and dirt.

Q: QuestionAre the raised edges designed to protect the camera and screen?

• A:Answer The raised edges of the Defender Series Pro XT Hard Shell for MagSafe Apple iPhone 15 protect both the camera and the screen.

Q: QuestionDoes this phone case work with MagSafe chargers?

• A:Answer Yes, this phone case is made for MagSafe chargers and accessories.

Q: QuestionDoes this phone case have antimicrobial protection?

• A:Answer Yes, this phone case has lasting antimicrobial properties to protect the case.

Q: QuestionDoes this phone case come with a belt clip?

• A:Answer Yes, this phone case includes a holster that clips to belts.

Q: QuestionIs this phone case made using recycled materials?

• A:Answer Yes, this phone case is made with more than 50% recycled plastic.

Q: QuestionIs the phone case compatible with wireless charging?

• A:Answer Yes, you can wirelessly charge your device while the case is on.

Q: QuestionAre the Apple iPhone 14 and Apple iPhone 13 compatible with this phone case?

• A:Answer Yes, this phone case is designed for the Apple iPhone 15, Apple iPhone 14, and Apple iPhone 13.

Q: QuestionDo the edges of this phone case raised?

• A:Answer Yes, the edges of this phone case are raised to protect the screen and camera.

Q: QuestionWill this case work with the side clip?

Asked 8 months ago by Mack.

• A:Answer There is an optional holster option available for this case series. With our ongoing sustainability efforts, we have made the decision to ship with a more sustainable packaging for warranties. This allows us to be able to ship out your order with as minimal impact to the environment as possible! If you do have questions about our sustainability efforts, we are happy to answer! Please reach out to our Customer Service Team via chat for more information!

  Answered 8 months ago by OtterBox Customer Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionPreviously, I asked this question: "Does the Defender Pro (Magsafe) support Apple Magsafe products?". Otterbox replied: "Yes with the term Magsafe, it will be compatible with Magsafe accessories". I am specifically asking if I can use APPLE magsafe?

Asked 10 months ago by James.

This question was asked about the related product: OtterBox - Defender Series Pro XT Hard Shell for MagSafe for Apple iPhone 15, Apple iPhone 14, and Apple iPhone 13 - Emerald Isle

• A:Answer Hello James! We design all of our cases to be compatible with Apple MagSafe accessories!

  Answered 10 months ago by OtterBox Customer Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this case work for a iphone 13 pro?

Asked 1 year ago by Anthony.

• A:Answer Hello, Anthony! This specific case is designed and labeled for the iPhone 15, iPhone 14, and iPhone 13 devices. Therefore, it will not successfully fit an iPhone 13 Pro. If our Customer Service Team may assist with finding the perfect case to protect your iPhone 13 Pro, please do not hesitate to reach out, as we are always happy to help!

  Answered 1 year ago by OtterBox Customer Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI got an iPhone 14. I want to put an Otterbox case on it. I am looking at Defender Pro (Magsafe) or Defender Pro XT cases. I am confused about it. Does the Defender Pro (Magsafe) support Apple Magsafe products?

Asked 10 months ago by James.

This question was asked about the related product: OtterBox - Defender Series Pro XT Hard Shell for MagSafe for Apple iPhone 15, Apple iPhone 14, and Apple iPhone 13 - Emerald Isle

• A:Answer Yes with the term Magsafe, it will be compatible with Magsafe accessories.

  Answered 10 months ago by OtterBox Customer Support

  
  Helpful (0)Unhelpful (1)ReportAnswer this question