Questions & Answers

Q: QuestionDo you have to use the MagSafe charger with this case or can you use the subcontinent lightning cable to charge when the case is on. The phone comes with the lightning cable and not the MagSafe charger

Asked 4 years ago by Jackjulia.

This question was asked about the related product: OtterBox - Symmetry Series+ for MagSafe Soft Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Clear

• A:Answer There’s still an opening for the lightning cable

  Answered 3 years ago by mysticVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionIs this really a soft case like it says or hard case?

Asked 3 years ago by Softcase.

This question was asked about the related product: OtterBox - Symmetry Series+ for MagSafe Soft Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Clear

• A:Answer I would say it’s more of a soft silicone feel around the edges and much harder on the flat surfaces like the back of the phone.

  Answered 3 years ago by JlacksVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionThe 13 Pro Max is .01 inches thicker then the 12 Pro Max. Does this case truly fit the 13 Pro Max since the item name states it fits the 12 Pro Max as well?

Asked 4 years ago by Justin.

This question was asked about the related product: OtterBox - Symmetry Series+ for MagSafe Soft Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Clear

• A:Answer I recently just bought an IPhone 13 pro max and the case fits just right!

  Answered 4 years ago by thejn

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionDoes this case have a port and button cover?

Asked 3 years ago by Streamview.

• A:Answer No

  Answered 3 years ago by Bracgal

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionDoes this actually fit a 12pro max if it fits the13?

Asked 2 years ago by AC.

This question was asked about the related product: OtterBox - Symmetry Series+ for MagSafe Soft Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Clear

• A:Answer I have the 12 pro max and fits just right.

  Answered 2 years ago by AnaisD

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this case have a built-in magnet for attachment to magnetic mounts? My current case slides off magnetic mounts. Thanks!

Asked 3 years ago by swebsurf.

• A:Answer Yes very strong magnet

  Answered 2 years ago by StacyV

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionDoes this case turn yellow? I’m looking at the Stardust model. Thank you in advanced.

Asked 3 years ago by Jade928.

• A:Answer Yes a little on the bumper

  Answered 2 years ago by StacyVVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionDoes it come with clip

Asked 4 years ago by Curious.

• A:Answer No

  Answered 2 years ago by StacyVVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionThe buttons are not in the same location as the 12 and the 13 is.01 thicker.Does this case fit a 12 or 13 promax?

Asked 4 years ago by Thib.

This question was asked about the related product: OtterBox - Symmetry Series+ for MagSafe Soft Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Clear

• A:Answer 13 pro max

  Answered 3 years ago by Yess

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionHow well does this fit the iPhone 12 Pro Max?

Asked 3 years ago by Rosado.

• A:Answer Yes it fits mine nicely.

  Answered 3 years ago by LinemanVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionI thought the cameras on the 13 were bigger and more protruding, how does this fit both the 12 and the 13? Will it fully protect the cameras of the 13?

Asked 4 years ago by Nick.

This question was asked about the related product: OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black

• A:Answer It won’t fit the 13 but not because of the cameras but because of the new placement of the lock button.

  Answered 4 years ago by Genesis

  Helpful (1)Unhelpful (1)ReportAnswer this questionShow more answers (5)