Questions & Answers

Q: QuestionWhat are the dimensions of the case?

• A:Answer The case has a depth of 0.51 inches, a width of 3.04 inches, and a height of 5.97 inches.

Q: QuestionHow does the case protect the iPhone 16 screen?

• A:Answer The iPhone 16 screen is protected by the case's raised edges, which provide an extra layer of protection.

Q: QuestionCan the case be used with MagSafe accessories?

• A:Answer This case has integrated magnets that securely snap to MagSafe accessories.

Q: QuestionWhat is the purpose of the built-in anchors on the case?

This question was asked about the related product: OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 16 - Wildflowers

• A:Answer The built-in anchors on the case allow you to personalize your phone with accessories like straps and charms.

Q: QuestionWhat is the warranty period for the case?

This question was asked about the related product: OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 16 - Wildflowers

• A:Answer The case is covered under a 7-year limited warranty.

Q: QuestionCan the case be used with MagSafe accessories?

This question was asked about the related product: OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 16 - Wildflowers

• A:Answer The Symmetry Series Clear for MagSafe case has integrated magnets that securely attach to MagSafe accessories.

Q: QuestionHow does the case protect the iPhone 16 screen?

This question was asked about the related product: OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 16 - Wildflowers

• A:Answer The case has a raised screen lip and raised edges around the camera, which add an extra layer of protection.

Q: QuestionDoes the case interfere with the iPhone 16's buttons and features?

This question was asked about the related product: OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 16 - Wildflowers

• A:Answer All of your phone’s buttons, features and functions work flawlessly inside Symmetry Series Clear for MagSafe.

Q: QuestionDoes the case interfere with the phone's buttons and features?

This question was asked about the related product: OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 16 - Blue Bear

• A:Answer No, the case does not interfere with your phone's buttons or features. All of your phone’s buttons, features and functions work flawlessly inside Symmetry Series Clear for MagSafe.

Q: QuestionHow does the case protect the phone's screen and camera?

This question was asked about the related product: OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 16 - Blue Bear

• A:Answer The case has a raised screen lip and raised edges around the camera to add an extra layer of protection.

Q: QuestionCan you use MagSafe accessories with this case?

This question was asked about the related product: OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 16 - Blue Bear

• A:Answer This case has integrated magnets that securely snap to MagSafe accessories. This allows for a customized experience with various straps and charms.

Q: QuestionWhat is the warranty on the case?

This question was asked about the related product: OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 16 - Blue Bear

• A:Answer The case has a 7-year limited warranty for both parts and labor.

Q: QuestionWhat are the built-in anchors for?

This question was asked about the related product: OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 16 - Blue Bear

• A:Answer The built-in anchors let you personalize your case with straps and charms.

Q: QuestionCan the case be used with MagSafe accessories?

This question was asked about the related product: OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 16 - Spruce Bark

• A:Answer This iPhone case has built-in magnets that allow it to securely attach to MagSafe accessories.

Q: QuestionWhat is the warranty period for the case?

This question was asked about the related product: OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 16 - Spruce Bark

• A:Answer The case comes with a 7-year limited warranty for both parts and labor.

Q: QuestionWhat are the built-in anchors for?

This question was asked about the related product: OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 16 - Spruce Bark

• A:Answer The built-in anchors let you personalize your case with straps and charms.

Q: QuestionDoes the case interfere with the phone's buttons and features?

This question was asked about the related product: OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 16 - Spruce Bark

• A:Answer All of your phone's buttons, features, and functions work flawlessly with this case.

Q: QuestionDoes it include a screen protector

Asked 2 weeks ago by Anonymous.

• A:Answer Hello! Hello! The Symmetry Series Case does not include a screen protector. For the best available protection we recommend buying an OtterBox Glass Screen Protector!

  Answered 2 weeks ago by OtterBox Customer Support

  
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Q: QuestionWhat is the purpose of this 1 inch gap in the side case on the right please? It just leaves my phone exposed.

Asked 1 month ago by Pennsy.

• A:Answer The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case. Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!

  Answered 1 month ago by OtterBox Customer Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this question