“On the iPad Pro 12.9 inch, I cannot get the cover to reach over far enough to completely close the case. The magnet works to turn the iPad on and off, however, the top is loose and not secure. Does anyone else have this issue?”
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I purchased this for my 2nd generation Ipad Pro 12.9 and had what sounds like the same issue. My problem was the screen cover would skew to the side due to the magnets. This cover is really made for the 1st generation Ipad Pro. The newer model has a flash under the camera lens. I called Otterbox and they shipped me a Symetry clear case for the newer Ipad Pro. The only issue was that the new Otterbox does not have a screen cover. Otterbox even waived the shipping fee since I had only purchased it a few days before I called them to report the issue. I ended up buying the leather Apple screen cover to go along with the new Otterbox case. The cover works perfectly with the Otterbox case. Hope this helps.
Sorry, there was a problem. Please try again later.Not at all. Reading this makes me think you have it on backwards but then when you say the magnet locks the screen I have no idea what to say. Contact Apple Support or visit Best Buy with it and see what can be done. Good luck!
I would recommend:
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