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Questions & Answers

Your price for this item is $44.99
Page Showing 1-20 of 33 questions
  • QuestionCan this mount be used outdoors?

    • Answer Yes, this mount can be used both indoors and outdoors.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this mount have a swivel function?

    • Answer Yes, this mount has a swivel function.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat material is this mount made of?

    • Answer This mount is made of metal and plastic.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs the mounting hardware included with this product?

    • Answer Yes, mounting hardware is included with this product.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this product compatible with Stick Up Cam Battery?

    • Answer Yes, this product is compatible with Stick Up Cam Battery (3rd Gen).
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the pan-tilt mount work with the Ring app?

    • Answer Yes, you can control the pan-tilt from the Ring App.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the degree of rotation offered by this product?

    • Answer This product offers a 340-degree rotation.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan you mount this, or does pan-tilt only work from tabletop?

    Asked by HiOh.

    • Answer It is mountable

      Answered by Todd

  • QuestionIs there a smaller version of the camera that is less conspicuous -- like the little Blink squares that are only about 2x2 inches?

    Asked by Crystal.

    • Answer Hello Crystal, Great question! Our smallest Ring camera would be the Ring Indoor Camera. The size of this device is 1.81 in. x 1.81 in. x 2.95 in. (46 mm x 46 mm x 76 mm) (without the stand). Here is more detailed product information regarding this product: https://support.ring.com/hc/en-us/articles/360032442792-Indoor-Cam-Information. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring pre-purchase question. Thank you, Alexis with Ring

      Answered by Ring

  • QuestionDoes it work with the pro stick up cam or just the regular version?

    Asked by Jmf.

    • Answer Hi Jmf. Thanks for asking. The Ring Pan-Tilt Mount is compatible with the Ring Stick Up Cam Plug-In, the Ring Stick Up Cam Battery (3rd Gen) or the Ring Stick Up Cam Solar (3rd Gen) with power adapter (sold separately). It is not compatible with the Ring Indoor Cam or the Ring Stick Up Cam Pro. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionWhere do u get the power cord to connect to the base of the camera

    Asked by Anonymous.

    • Answer Hello. Good question. The Power Adapter Barrel Plug is included with the Stick Up Cam Plug-In or can be purchased separately. Ring Pan-Tilt Mount can only be powered with the Indoor/Outdoor or Indoor Power Adapter Barrel Plug and cannot be powered with the Quick Release Battery Pack or Solar Panel. For Stick Up Cam Battery (3rd Gen) or Solar (3rd Gen), select a bundle with either an Indoor/Outdoor Power Adapter or an Indoor Power Adapter. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionDoes this have 2 way audio?

    Asked by Rocky.

    • Answer Yes it does

      Answered by Thorn

  • QuestionSo if you have the stick up cam with cord that plugs in when you attach the pan tilt base will there be two cords attached to the camera??

    Asked by Mblar.

    • Answer No only one cord, the pan tilt works off of cameras power supply plug

      Answered by Thorn

  • QuestionDo I need a system or can I just buy the camera and it will work alone?

    Asked by Batter.

    • Answer Hello Batter, Ring Stick Up Cam only requires a wifi connection and must be setup using the Ring app on a smartphone or tablet. The Ring App is compatible with smartphones using the following operating systems: iOS 12 or above Android 6.0 or above To ensure that you have the latest version of the Ring app so that you can get the most out of your Ring devices. The following link: ring.com/app (http://ring.com/app), will automatically begin downloading the correct version for your operating system. Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! All the best, Antonio from Ring

      Answered by Ring

  • Questionjust to clarify the ring pan tilt mount does not work with the outdoor plug-in cam plus am I correct?

    Asked by dean.

    • Answer Hi dean. Thank you for taking the time to ask this question. Correct, the Ring Outdoor Cam Plus is not compatible with the Ring Pan-Tilt Mount accessory. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionThe Pan-Tilt Mount for Ring Stick Up Cam -White is this a camera or just a mount for a ring camera & does this have a cord or just batteries not included?

    Asked by Venie.

    • Answer Hi Venie. Thank you for taking the time to reach out to us with your question. The Ring Pan-Tilt Mount is a mount that is designed to be used with the Ring Stick Up Cam. When used with the Ring Stick Up Cam, the Ring Pan-Tilt Mount allows you to get a more complete look around your home as you pan and tilt the view from the Ring app during a live view. Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. Thank you, Melissa from Ring.

      Answered by Ring

  • QuestionWhats that camera’s resolution?

    Asked by Oni.

    • Answer Hi Oni. Thank you for reaching out to us with your question regarding the Ring Stick Up Cam. We would be happy to provide you with more details on the device. The Ring Stick Up Cam is designed with 1080 HD video. If any additional information is needed regarding your Ring Stick Up Cam, please reach out to our Community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Thank you, Melissa from Ring.

      Answered by Ring

  • QuestionI have an indoor corded stickup camera. Would I need to buy another power cord for the pan and tilt mount?

    Asked by EddieJ.

    • Answer Hi EddieJ Good question. The Ring Pan-Tilt Mount is compatible with the Ring Stick-Up Cam Plug-In. An additional power cable is not needed if using this model. Visit our support center for more information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionCan the alerts trigger Alexa routines?

    Asked by Alcee.

    • Answer Hi AlSee. Good question. Yes, you can set up Alexa routines based on events on your Ring device. To get started, you will need to first make sure that you've integrated Ring with Alexa. Once you've done this, visit our support center for a step-by-step guide on creating routines. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionDoes the pan tilt mount come with power cord ? I know stick up cam does. I've seen a lot of negative reviews saying it does not and has to be purchased separately.

    Asked by Chiefo1972.

    • Answer Hi Ozzy. Thank you for asking. There are different purchasing options available for the Pan-Tilt Mount. This version comes with the Ring Pan-Tilt Mount for Ring Stick Up Cam, a wall mount, and installation tools; it does not come with a power cord. Visit our support center for a full list of compatible accessories for your device. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring