“Hello. I have the panasonic inverter genius prestige model NN-SE982S. The round button for cooking time seems to have stopped working. Other functions work fine. What could be the problem”
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Hello! If the microwave oven has not been used for an extended period of time, the keypad may lock. To unlock, please open and close the door. If this does not resolve the operation of the buttons, your unit might require service. We advise you to get in touch with our Support Team via Live Chat on the Panasonic website -> Contact Us option, Mon–Fri, 9 am–5 pm EST, as we would need more information to further review this. -C
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