“I made a test call from my cellphone and noticed that base phone answering machine can’t be heard if someone is trying to leave a message. I can only hear the pre-recorded on my cellphone but not on my base phone.”

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• Hi! Please make sure the volume is set higher. Also, you will need to enable the call screening. Press MENU # 3 1 0 , go to ON and then press SAVE. Hope this helps! -M

  Answered by Panasonic Team 3 years ago

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• You can hear mine okay. Possibly the volume is turned down on yours.

  Answered by Mari 6 years ago

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