A:AnswerHi John! Thank you for your interest in our phone system. To set it up, you need to connect the AC adaptor to the unit by pressing the plug firmly. Then, fasten the cord by hooking it and connect the AC adaptor to the power outlet. The next step is to connect the telephone line cord to the unit and then to the single-line telephone jack until you hear a click. A DSL/ADSL filter, which is not supplied, is required if you have a DSL/ADSL service. Please ensure you use only the supplied Panasonic AC adaptor PNLV226. Hope this helps! -C
A:AnswerHello! Thank you for reaching out to us. The KX-TGF882 phone system supports the Auto talk feature and you can answer calls simply by lifting the handset. To activate it, press MENU on a handset, then when you see Phonebook, press the # key and enter code 200. Select ON, press the SAVE option and then the OFF button. -C
A:AnswerHello and thank you for your patience! When putting a call on hold, the caller will hear a music/melody. The hold music can be changed by your telephone service provider. Hope this helps! - S
A:AnswerHello! It is possible to answer an incoming call on your phone system and transfer it to another handset within your system. Kindly note that the transferring or conference calls can be made between handsets or between a handset and the base unit. -C
A:AnswerHello and thank you for reaching out! The phone system does not include a feature that allows callers to press specific numbers to reach different departaments or individuals, as this is a phone system designed for household use. -C
A:AnswerHi! If you think the system you are looking to purchase is an open box product we recommend contacting the seller directly to confirm the status of the item and find out more information. If you placed an order for the system but it was returned to the seller please reach out to them directly for more information on the return and a possible pick-up date or hour. The KX-TGF882B phone model was initially released in 2020. The keypad of the handsets is backlit with by an amber color. This phone system is only available on one color at the moment, which would be black. We hope this information will be useful! - S
A:AnswerHello! Our current phone systems are designed to be placed vertically on a flat surface such as a nightstand, a table or a countertop. We do not recommend laying the base unit or the charger down as it may affect the charging of the handsets if the charging ports are not aligned properly. We hope this information will be useful! - S
A:AnswerHello and thank you for your question! Single phone numbers and ranges of numbers can be stored in the call block list up to 1,000 items in total. Hope this helps! - S
A:AnswerHello. As the phone system was not tested with this service, only with a landline connection, we encourage you to check directly with the telephone service provider for information. The phone may require a DSL/ADSL filter to be installed on the line by your telephone service provider. Hope this helps! - S