Help! I lost sound!!!!! null

Update - I was able to follow the troubleshoot procedure to install a generic driver. It stoped working after a Windows update. Keep trying the troubleshoot to fix!!!!

did you connect external speakers? When i initially set mine up, I was using the internal speakers. However, i connected external speakers through the headphone/microphone jack and it works fine. Check your settings to ensure all settings are good

Oh, no!! That's not good!! Please reach out to BestBuy's Geek Squad team or our HP Tech Support team for more assistance!!

“Help! I lost sound!!!!!”

Asked by JV80 6 years ago

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Pavilion 23.8" Touch-Screen All-In-One - Intel Core i5 - 12GB Memory - 2TB Hard Drive - HP Finish In Blizzard White-Front_Standard

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Update - I was able to follow the troubleshoot procedure to install a generic driver. It stoped working after a Windows update. Keep trying the troubleshoot to fix!!!!
Answered by JV80 6 years ago
Sorry, there was a problem. Please try again later.
did you connect external speakers? When i initially set mine up, I was using the internal speakers. However, i connected external speakers through the headphone/microphone jack and it works fine. Check your settings to ensure all settings are good
Answered by doug2166 6 years ago
Sorry, there was a problem. Please try again later.
Oh, no!! That's not good!! Please reach out to BestBuy's Geek Squad team or our HP Tech Support team for more assistance!!
Answered by HP Team 6 years ago
Sorry, there was a problem. Please try again later.