Does the pump turn off if water gets low? null

Hello, when the water level in the Capsule Dog Fountain is too low—especially if it falls below the pump—the pump will automatically shut off and stop dispensing water. Please keep the water level between the Min and Max lines, and refill once it nears the Min line. We also recommend rinsing and cleaning the tank before refilling, rather than simply topping it up when the level is low. Please reach out to our customer support team at support@petlibro.com if you still have any other questions.

“Does the pump turn off if water gets low?”

Asked by Eric 3 months ago

Answer This Question

See all questions & answers

PETLIBRO - Capsule Dog Water Fountain with Replacement Filter Bundle - White-Front_Standard

1-1 of 1 Answer

Hello, when the water level in the Capsule Dog Fountain is too low—especially if it falls below the pump—the pump will automatically shut off and stop dispensing water. Please keep the water level between the Min and Max lines, and refill once it nears the Min line. We also recommend rinsing and cleaning the tank before refilling, rather than simply topping it up when the level is low. Please reach out to our customer support team at [email protected] if you still have any other questions.
Answered by Petlibro Product Expert 3 months ago
Sorry, there was a problem. Please try again later.