“How long does the replaceable pump normally last? Other water fountains I have owned never failed, just needed to clean it out every month or so.”
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Hello, Thanks for your question! An extra pump ensures reliable water flow and long-term performance, keeping your pet’s water fresh. Over time, any water fountain experiences some wear and tear, but as long as the pump is functioning well, you can continue using it. If it ever stops working, having a replacement on hand ensures uninterrupted use and peace of mind. To keep it working well, we recommend replacing the filters (filters, not the water pump) and cleaning the pump every two weeks if you have one pet. This includes both the white filter in the tray and the black foam filter covering the pump, which helps trap debris and protect the pump. Regular maintenance is key to keeping it running smoothly.
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