Questions & Answers

Q: QuestionDoes this feeder have a safety feature to prevent injury to my pet?

This question was asked about the related product: PETLIBRO - Granary WiFi Stainless Steel 5L Automatic Dog and Cat Feeder with Camera Monitoring - Black

• A:Answer Yes, the infrared safety system shuts down the feeder if pesky paws are detected inside the dispenser.

Q: QuestionIs there a way to keep the food fresh in this feeder?

• A:Answer Yes, the feeder has a desiccant bag and sealing strip to keep food fresh.

Q: QuestionDoes this feeder have an anti-clogging design?

• A:Answer Yes, this feeder has an anti-clogging design.

Q: QuestionCan I record my voice to call my pet for food?

This question was asked about the related product: PETLIBRO - Granary WiFi Stainless Steel 5L Automatic Dog and Cat Feeder with Camera Monitoring - Black

• A:Answer Yes, this auto pet feeder can record a 10-second voice to call your cat for food.

Q: QuestionDoes this automatic pet feeder have a camera?

• A:Answer Yes, this automatic pet feeder has a built-in 1080p HD camera.

Q: QuestionCan I record my voice for my pet's meal call?

• A:Answer Yes, you can record a 10-second voice to call your cat for food.

Q: QuestionIs there a way to keep the food fresh in this feeder?

This question was asked about the related product: PETLIBRO - Granary WiFi Stainless Steel 5L Automatic Dog and Cat Feeder with Camera Monitoring - Black

• A:Answer Yes, the patent rotor, twist-lock lid, desiccant bag, and sealing strip work together to keep food fresh.

Q: QuestionAre there options for backup power on this feeder?

• A:Answer Yes, the feeder can use 3 alkaline D batteries as a backup power source.

Q: QuestionDoes this feeder have a safety feature to protect my pet?

• A:Answer Yes, infrared sensors automatically stop the feeder when an obstruction is detected.

Q: QuestionDoes this automatic pet feeder have a camera?

This question was asked about the related product: PETLIBRO - Granary WiFi Stainless Steel 5L Automatic Dog and Cat Feeder with Camera Monitoring - Black

• A:Answer Yes, this pet feeder has a built-in 1080p HD camera with a 145° wide-angle lens and night vision.

Q: QuestionWhat is the video resolution of the camera?

This question was asked about the related product: PETLIBRO - Granary WiFi Stainless Steel 5L Automatic Dog and Cat Feeder with Camera Monitoring - Black

• A:Answer The video resolution of the camera is 1080.

Q: QuestionCan I control this pet feeder using an app?

This question was asked about the related product: PETLIBRO - Granary WiFi Stainless Steel 5L Automatic Dog and Cat Feeder with Camera Monitoring - Black

• A:Answer Yes, this feeder can be controlled using the PETLIBRO Lite App for iOS and Android phones.

Q: QuestionDoes this feeder have a backup power supply?

This question was asked about the related product: PETLIBRO - Granary WiFi Stainless Steel 5L Automatic Dog and Cat Feeder with Camera Monitoring - Black

• A:Answer Yes, the feeder can use 3 alkaline D batteries as a backup power source.

Q: QuestionCan you fill water also?

Asked 2 years ago by Khush.

This question was asked about the related product: PETLIBRO - Granary WiFi Stainless Steel 5L Automatic Dog and Cat Feeder with Camera Monitoring - Black

• A:Answer You can only fill pet dry food for this feeder, as for water, you may purchase a water fountain.

  Answered 2 years ago by echo

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Q: QuestionWill this item be in stock any time soon?

Asked 2 weeks ago by Anonymous.

This question was asked about the related product: PETLIBRO - Granary WiFi Stainless Steel 5L Automatic Dog and Cat Feeder with Camera Monitoring - Black

Q: QuestionWill this item be back in stock soon?

Asked 2 weeks ago by Anonymous.

This question was asked about the related product: PETLIBRO - Granary WiFi Stainless Steel 5L Automatic Dog and Cat Feeder with Camera Monitoring - Black

Q: QuestionIs this Alexa Compatible?

Asked 1 month ago by Carrie.

This question was asked about the related product: PETLIBRO - Granary WiFi Stainless Steel 5L Automatic Dog and Cat Feeder with Camera Monitoring - Black

Q: QuestionI am so truly disappointed with this product the food does not come out the red triangle keeps coming on and the food does not come out. I followed all your troubleshooting recommendations and to no avail. just recently ordered this Cat Feeder not working

Asked 1 year ago by CatFeeder.

• A:Answer Hello, we sincerely apologize for the issues you've encountered with. We understand how frustrating this must be, and we are committed to resolving this for you. If there is anything else we could help, please don't hesitate to reach out to us at [email protected]. Our team is here to assist you.

  Answered 1 year ago by Petlibro Product Expert

  
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Q: QuestionHow much does the feeder hold, both internally and externally?

Asked 1 year ago by luislast.

This question was asked about the related product: PETLIBRO - Granary WiFi Stainless Steel 5L Automatic Dog and Cat Feeder with Camera Monitoring - Black

• A:Answer Hello, the feeder has dimensions of 12.68 × 13.15 × 13.78 inches, and it can hold up to 5 liters of food. Thanks!

  Answered 1 year ago by Petlibro Product Expert

  
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