Questions & Answers

Q: QuestionDoes this remote learn from old remote

Asked 3 years ago by Anonymous.

• A:Answer Hello Valued Customer, thank you for your question. No this is not a learning remote. If you have any other questions, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4

  Answered 3 years ago by Tech Support

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Q: QuestionI have a Hisense 75" ULED TV that the remote seems to have stopped working. Will it work with this TV ? The TV was purchased thru Best Buy in January of 2021. Thanks

Asked 3 years ago by Bulldog1.

Q: QuestionWill this universal remote work with a video projector?

Asked 3 years ago by Anonymous.

• A:Answer Hello Valued Customer, thank you for your question. You will have to look under the batter and see if it is CL6 remote or a CL5. Only CL6 remotes have projector codes. If you have any other questions, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4

  Answered 3 years ago by Tech Support

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Q: QuestionWhere is guide button?

Asked 3 years ago by Blackmite.

• A:Answer For my cable box, it's the button with the house on it. Or "Home" button.

  Answered 3 years ago by ProgmatistVerified Purchase

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Q: QuestionWill this work with cable?

Asked 3 years ago by GilmoreFan.

• A:Answer Hello Gbpo, thank you for your question. Yes, this remote will work with cable. If you have any other questions, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4

  Answered 3 years ago by Tech Support

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Q: QuestionDoes it work with Amazon Prime?

Asked 3 years ago by BackTrax.

• A:Answer Hello BackTrax, thank you for your question. Amazon Prime is a TV service, so yes this remote will control it. If you are talking about an Amazon FireStick, it will not work. If you have any other questions, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4

  Answered 3 years ago by Tech Support

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Q: QuestionWill this remote work with DirecTV?

Asked 3 years ago by amgovret97.

• A:Answer Hello Amgovret97, thank you for your question. Our remotes do have multiple direct codes for Direct TV but If none of the codes provided offer the desired functionality, we recommend that you try the Code Search Method. This method will search through the codes stored in this remote to possibly find a code from an alternate brand that will offer full or partial functionality with your device. You can view all brands and codes on byjasco.com/remotecodes.

  Answered 3 years ago by Tech Support

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Q: QuestionIs the case actual metal or just metal colored plastic?

Asked 4 years ago by Wallycat.

• A:Answer plastic

  Answered 3 years ago by BobCVerified Purchase

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Q: QuestionDoes this remote need line of sight to work? My boxes are in a closet in an adjacent room.

Asked 4 years ago by Litty.

• A:Answer Yes it does. It doesn’t have good range and needs an unobstructed angle to use most effectively.

  Answered 4 years ago by BiggVikk

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Q: QuestionWill this remote work with a PS3 over bluetooth?

Asked 4 years ago by ps3guy.

• A:Answer Hello ps3guy, thank you for your questions. No, it does not work with PS3 over Bluetooth. If you have any other questions, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4

  Answered 4 years ago by Tech Support

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Q: QuestionWhat is the model number that will be recognized on Phillips registration site? And where is the instruction manual link located?

Asked 3 years ago by hiiiii.

• A:Answer Hello Valued Customer, thank you for your question. There is no registration for this item. You can view instructions, codes, and devices on www.byjasco.com/remotecodes. If you have any other questions, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4

  Answered 3 years ago by Tech Support

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