Questions & Answers

Q: QuestionIs the drip tray removable for cleaning?

• A:Answer Yes, the espresso machine has a removable drip tray.

Q: QuestionWhat is the pressure of the pump in the espresso machine?

• A:Answer The espresso machine has a 16-bar pressure pump.

Q: QuestionDoes this machine use coffee beans or ground coffee?

• A:Answer This machine uses coffee beans.

Q: QuestionWhat is the water reservoir capacity of this machine?

• A:Answer The water reservoir capacity is 19.2 ounces.

Q: QuestionIs the espresso machine quiet when it is operating?

• A:Answer Yes, this espresso machine operates quietly.

Q: QuestionDoes this espresso machine grind coffee beans?

• A:Answer Yes, this espresso machine grinds coffee beans automatically.

Q: QuestionHow long is the warranty for parts on this espresso machine?

• A:Answer The warranty for parts is two years.

Q: QuestionDoes this espresso machine have an integrated grinder?

• A:Answer Yes, this espresso machine has an integrated grinder.

Q: QuestionWhat is the pressure of the pump in this espresso machine?

• A:Answer The pressure pump releases full-on flavour from your beans with 16-bar pressure.

Q: QuestionDoes this espresso machine grind the coffee beans?

• A:Answer Yes, this espresso machine grinds coffee beans automatically.

Q: QuestionCan this machine make two cups of espresso at once?

• A:Answer Yes, this machine can make two cups of espresso.

Q: QuestionIs the water reservoir removable for easy cleaning?

• A:Answer Yes, the espresso machine has a removable water reservoir.

Q: QuestionIs the grinding system a burr mill type?

• A:Answer Yes, the espresso machine uses a burr mill grinding system.

Q: QuestionMy Phillips Baristina has started making weak espresso and the puck is soupy/watery. I have descaled the unit and cleaned the portafilter with mild soapy water and is not better. There are no coarse grind adjustments. Please advise of solutions.

Asked 4 months ago by TerryC.

Q: QuestionAfter a couple months of perfect espresso, my machine has started making very weak espresso and the puck is incredibly "soupy." It no longer comes out in a clean chunk, but pours out of the portafilter. Any suggestions on how to fix? Thank you

Asked 6 months ago by Exo.

• A:Answer Thanks for reaching out! If your espresso is weak and the puck is watery, try these quick steps: Clean the brew group thoroughly. Adjust the grinder to a coarser setting. Descale the machine if it hasn’t been done recently. If the issue continues, reach our support team directly at +1 833 737 1212—we’re here and happy to assist you!

  Answered 5 months ago by Philips

  
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Q: QuestionWhere to get spare parts?

Asked 1 year ago by Frank.

Q: QuestionIt seems it only makes 2 sizes? How many ounzes? Can you adjust strength?

Asked 1 year ago by HankSmith.

• A:Answer You can program the volume dispensed for both the espresso and lungo settings. There are only two strengths, the default and extra coffee if you push the intensity boost button before brewing.

  Answered 1 year ago by StevenGVerified Purchase

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