A:Answer Hello! Thank you for your message. You can find detailed instructions and support for charging and heads of your Philips Norelco Shaver, Series 2000, on the Philips website. This page includes user manuals, FAQs, and step-by-step guides to help you with the replacement process. If you need further assistance, we'd be glad to assist you. Kindly leave us a private message on Facebook. Or call us at 1-800-243-3050. Talk to you soon! Have a lovely day.