Questions & Answers

Q: QuestionHow many intensity settings does this toothbrush have?

• A:Answer This toothbrush offers two different intensity settings for a personalized cleaning experience.

Q: QuestionDoes this toothbrush have a timer to ensure I brush for the right amount of time?

• A:Answer Yes, it has a 2-minute SmarTimer with QuadPacer to help you achieve the dentist-recommended brushing time.

Q: QuestionDoes this toothbrush come with a travel case?

• A:Answer No, this particular model does not come with a travel case.

Q: QuestionWhat type of battery is used in this toothbrush?

• A:Answer This toothbrush uses a Lithium-ion battery.

Q: QuestionWhat type USB cable & charger does it use: A, B, or C?

Asked 1 year ago by Henry.

• A:Answer Hello! The Philips Sonicare toothbrush model HX3661/04 uses a USB Type A cable. Please note that a wall adapter is not included in the package. Only use 5V IPX4 adapter (Type A).

  Answered 1 year ago by Philips

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIf I don't like the toothbrush, am I able to return it even if it's used?

Asked 3 years ago by paranova9777.

• A:Answer Hello! You may reach out to BestBuy for further assistance regarding the return of your product.

  Answered 3 years ago by Answered by Philips

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhere can we buy a replacement brush head if we need to replace the brush head?

Asked 3 years ago by Thelma.

• A:Answer Hello! The replacement brush heads for the Philips Sonicare 2100 Power Toothbrush are available in BestBuy. You can use any Philips Sonicare snap-on or click-on brush head type for this model, except the Philips One by Sonicare brush heads.

  Answered 3 years ago by Philips

  
  Helpful (0)Unhelpful (0)ReportAnswer this question