Questions & Answers

Q: QuestionWhat is the refresh rate for this TV?

• A:Answer The refresh rate for this TV is 60Hz.

Q: QuestionAre batteries included with the remote control?

• A:Answer Yes, two batteries are included with the remote control.

Q: QuestionWhat type of audio does this TV support?

• A:Answer This TV supports Dolby Audio.

Q: QuestionIs this TV considered a smart TV?

• A:Answer Yes, this TV is smart capable.

Q: QuestionDoes this TV have a headphone jack?

• A:Answer Yes, this TV has a headphone jack.

Q: QuestionHow many HDMI ports does this TV have?

• A:Answer This TV has three HDMI ports.

Q: QuestionWill this TV connect to a TV cart? Does it have hardware to connect to a TV cart?

Asked 4 months ago by WonderWhy.

• A:Answer Hi there, thank you for the questions! This Pioneer TV has standard VESA mounting holes, so it can be attached to a TV cart. The user guide notes that all four VESA points must be used for safe mounting. Mounting hardware isn’t included, so the screws will come from the cart or mount. Vennila | Pioneer

  Answered 4 months ago by PioneerCustomerSupport

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Q: QuestionCan this TV fit on a 49 inch table top? Or what is the minimum width table required?

Asked 8 months ago by RP.

• A:Answer Yes, it will fit. A 49-inch table provides enough space for this model. The TV's feet are approximately 40.5 inches apart, meaning a minimum table width of 41 inches is required. On your 49-inch tabletop, you will have roughly 4 inches of clearance on each side. - Ed | Pioneer Support

  Answered 8 months ago by PioneerCustomerSupport

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Q: QuestionCan I screen mirror from my Samsung Galaxy onto this t.v.? Or does it only support Apple screen mirror?

Asked 4 months ago by Cameron.

• A:Answer Hi Cameron, thank you for your question! Yes, your Samsung Galaxy can screen‑mirror to this Pioneer Roku TV. Roku TVs support Miracast (called Smart View on Samsung devices), so you can mirror wirelessly from your Galaxy phone. The TV also supports Apple Airplay, but it isn’t limited to Apple products. Simply open Smart View on your phone and select the TV to connect. Vennila | Pioneer

  Answered 4 months ago by PioneerCustomerSupport

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Q: Questiondoes this tv have free to watch channels? if so do you have to sign in to use them? is there an option of automatedly sign out of all apps and service when tv is turned off?

Asked 7 months ago by emit.

• A:Answer Hi Emit, thank you for your question! This Pioneer Roku TV does offer access to free‑to‑watch channels through Roku’s Live TV and The Roku Channel. You do not need to sign in to watch most of these free channels, though some individual apps may request sign‑in depending on their own requirements. Roku OS does not include an automated “sign out of all apps when the TV is turned off” feature, so sign‑ins remain active unless you manually sign out within each app or perform a factory reset. If you have any other questions about features or settings, please feel free to reach out to us. Thank you again for your question and for considering Pioneer products. Pramodh | Pioneer

  Answered 6 months ago by PioneerCustomerSupport

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Q: QuestionWhich apps are already installed? Thank you

Asked 7 months ago by Justme.

• A:Answer Roku tv live Netflix Amazon prime Hulu and more

  Answered 7 months ago by KelliHVerified Purchase

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Q: QuestionDoes this tv bluetooth capable ?

Asked 7 months ago by Lucart19.

• A:Answer Hey Lucart, thanks for your question. The Pioneer 50" Class LED 4K UHD Smart Roku TV (PN50‑R851‑26U) isn’t Bluetooth‑capable. It relies on Wi‑Fi and Roku’s built‑in wireless features instead. Pramodh | Pioneer Products

  Answered 7 months ago by PioneerCustomerSupport

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Q: QuestionWhat are the sleep timer options? 30, 60, 90, 120? Some don't have 90mins. How refined can one do the sleep timer?

Asked 8 months ago by GMGC.

• A:Answer Hi, GMGC! For more refined control, you can use the Roku Voice Remote or the free Roku Mobile App to set a custom time. By holding the microphone button, you can say commands like "Turn off TV in 45 minutes" or "Set sleep timer for 11:15 PM" to bypass the standard 30-minute blocks. -Ed| Pioneer Support

  Answered 8 months ago by PioneerCustomerSupport

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Q: QuestionCan you use a firestick with it? Also, how many hdmi connections does it have?

Asked 9 months ago by firestick.

• A:Answer Hi Pioneer Customer! Yes, you can use the Amazon Firestick with the Pioneer 50" Class LED 4K UHD Smart Roku TV by plugging it into one of the HDMI ports. This TV includes three HDMI connections, giving you flexibility to connect multiple devices like a Firestick, gaming console, or Blu-ray player. Even though the TV has Roku built-in, the Firestick works perfectly if you prefer its interface or apps. Patricia | Pioneer Support

  Answered 9 months ago by PioneerCustomerSupport

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Q: QuestionIs this tv compatible with xfinity stream

Asked 12 hours ago by Chill.

Q: QuestionAsha compatible?

Asked 2 months ago by Kell.

• A:Answer Yes works great

  Answered 1 month ago by TIMAIYARVerified Purchase

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Q: QuestionCan it connect with Bluetooth speakers?

Asked 2 months ago by Tc.

• A:Answer Hello! Thank you for your question. The Pioneer 50" Class LED 4K UHD Smart Roku TV (PN50‑R851‑26U) isn’t Bluetooth-capable for connecting to Bluetooth speakers. It relies on Wi‑Fi and Roku’s built‑in wireless features for audio and streaming connectivity instead. Darshan | Pioneer

  Answered 1 month ago by PioneerCustomerSupport

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Q: QuestionDoes this tv allow for hearing clear and understandable dialogue during movies/shows? I can’t hear some of the dialogue on my older Tv

Asked 2 months ago by DenverBarbie.

• A:Answer My Grandma had the same issue with her TV. We got a insignia soundbar, and it directs the sound forward at you instead of behind the TV.

  Answered 2 days ago by NATHANVerified Purchase

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Q: QuestionWhat is the vest mount pattern?

Asked 3 months ago by Ozzy1.

• A:Answer Hello! Thank you for your question. The Pioneer – 50" Class LED 4K UHD Smart Roku TV has a 400mm x 300mm VESA mount pattern, making it compatible with most standard wall‑mount brackets and easy to set up in your space. Darshan | Pioneer

  Answered 3 months ago by PioneerCustomerSupport

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