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Hi Rudy! Thank you very much for reaching out to us. We highly recommend that you seek professional assistance from BestBuy's AutoTech team by calling them at 1-888-237-8289. JC | Pioneer Support https://www.bestbuy.com/site/pioneer-7-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401086.p?skuId=6401086
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