“The documentation that comes with the headphones is pretty poor and there are no "unboxing" or instructional videos that help, The product manual is also not that helpful. How can you tell when the product is charging properly?”
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As far as I can tell, you just have to watch the battery level lights. About every 10 seconds or so they will climb to the current level of charge.
Sorry, there was a problem. Please try again later.Honestly you really can't ttell reallyonly indication is pressing that button in the inside case . If all t4 lights light up that means is your case is fully charged up! The only other way to know if you're completely full as it will say fully charged when you put the earbuds in your hair stay fully charged
Sorry, there was a problem. Please try again later.Hello! We provide quick start guides and make the full user guide available online as we are aiming to be a more environmentally conscientious company. Your charge case is shipped from the factory in a Deepsleep mode to conserve battery. Power onyour charge case to power your earbuds for first use. Click and hold the charge case button for two seconds to power it on.The charge case LEDs light up. NOTE: If the charge case has no charge, first charge the case separately, then charge the earbuds. To know the ear buds are fully charged, the lights on the ear buds are off. For the complete user guide, please click here: https://bit.ly/37Ipl8v. If you have any other questions, feel free to contact our Customer Care Team at: 1-888-363-0726
Sorry, there was a problem. Please try again later.Once you put them in the case, a little white indicator will light up for the duration of the charge. The case is shipped in sleep mode, so you if you just got them, you may need to hold the power button on it down for a few seconds to wake it. You'll see the 4 LEDs cycle up when it turns on. BTW, if you're going to store the headphones in the case for a few days or more, I would put the case in sleep mode again by holding it's power button down for a few seconds until the leds blink. I once kept my headphones in the case for a week and the case died. The headphones were charged but the case was COMPLETELY drained. Holding the button or plugging it in didn't seem to do anything. Finally I just left the case plugged in and close to an hour later, the 1st led finally started blinking. After that, it charged normally. Both the headphones and the case were fully, or close to fully, charged when I put them in my bag. I guess the case kept trickle charging the headphones in storage. Now I just keep my them on my desk when I'm not using them and don't charge them until I need to and then make sure to take them out of the case when I notice they're fully charged.
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